Service Administrator & Receptionist - Automotive Dealership

Ford & Slater Newark; Norwich; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

22 days holiday (plus statutory)

In-house and manufacturer training

Pension

Death in Service Life Insurance Scheme

Cycle to work scheme

Employee Of The Month Competition

Employee Assistance Program

Job summary

Ford and Slater in Wisbech is seeking a Service Administrator / Receptionist for our DAF Dealership. You will meet and greet customers, handle day-to-day service desk administration and generate customer invoices from job cards.

The ideal candidate has experience in administration or invoicing within the motor trade or related sectors, strong IT skills (Excel/Word) and a full UK driving licence. Monday to Friday, 9am-5:30pm with a 30-minute lunch break.

Qualifications

• Experience in Administration within Commercial Vehicle, Motor Trade or related sector.
• Experience generating invoices is advantageous.
• Confident with people at all levels.
• Eye for detail with strong administration and IT skills.
• Full UK driving licence preferred.

Responsibilities

• Meet and greet customers at reception.
• General administrative duties in the Service department.
• Creating customer invoices from information on job cards.
• Liaise with customers to ensure correct purchase orders are obtained prior to invoicing.
• Input data into various systems/databases and keep them up to date.
• Handle incoming calls from new and existing customers.
• Maintain files in line with company and legal requirements.

Skills

Invoicing experience

Customer-facing

IT skills (Excel/Word)

Organisational skills

Full UK driving licence

Tools

Excel

Word

Job description

Ford and Slater in Wisbech is seeking a Service Administrator / Receptionist for our DAF Dealership. You will meet and greet customers, handle day-to-day service desk administration and generate customer invoices from job cards.

The ideal candidate has experience in administration or invoicing within the motor trade or related sectors, strong IT skills (Excel/Word) and a full UK driving licence. Monday to Friday, 9am-5:30pm with a 30-minute lunch break.