Service Administrator & Front Desk Coordinator

Ford & Slater Lincoln; United Kingdom; Remote; GBP 22,000 - 26,000; Full time

Benefits offered by this job

22 days holiday (plus statutory)

In-house & manufacturer training

Pension

Death in Service Life Insurance

Cycle to work scheme

Employee Of The Month Competition

Employee Assistance Program

Job summary

Ford & Slater Lincoln in Wisbech is seeking a Service Administrator/Receptionist to join our DAF dealership. You will meet customers, handle service administration and invoicing, and support the service desk with data entry and customer communications.

The role offers in-house and manufacturer training, a range of employee benefits, and a Monday–Friday 9am–5:30pm schedule. Prior experience in vehicle service administration is valued.

Qualifications

• Experience in commercial vehicle/motor trade administration.
• Experience generating invoices.
• Confident with customers at all levels.
• Eye for detail with organisational and IT skills (Excel, Word).
• Full UK driving licence (preferred).

Responsibilities

• Meet and greet customers at reception.
• General administration duties in the day to day operation of the Service department.
• Creating customer invoices from information on job cards.
• Liaise with customers to ensure correct purchase orders are obtained prior to invoicing.
• Input data into a variety of systems and databases to ensure they are kept up to date.
• Handle incoming calls from new and existing customers.
• Maintain files in line with company and legal requirements.

Skills

People skills

Attention to detail

Organisational skills

IT skills

Tools

Excel

Word

Job description

Ford & Slater Lincoln in Wisbech is seeking a Service Administrator/Receptionist to join our DAF dealership. You will meet customers, handle service administration and invoicing, and support the service desk with data entry and customer communications.

The role offers in-house and manufacturer training, a range of employee benefits, and a Monday–Friday 9am–5:30pm schedule. Prior experience in vehicle service administration is valued.