Automotive Sales Admin Supervisor: Lead & Improve

People First; Ipswich; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Healthcare and cashback plan

Long service awards

High street retailer discounts

Recommend a friend

Generous holiday entitlement

Employee assistance programme

Job summary

Marriott Motor Group in Ipswich, United Kingdom, is seeking an experienced Sales Administration Supervisor to lead a busy admin team and ensure smooth operations within the sales administration function.

This hands-on role combines team leadership with day-to-day processing of vehicle orders, registrations, invoicing and related admin tasks, while maintaining strict compliance with policies and delivering high service levels.

Qualifications

• Proven experience in sales administration and leading a team.
• Strong knowledge of automotive administration systems, including CDK, iStore, GRP and SLI.
• Excellent organisational, communication and leadership skills.
• Detail-focused, proactive and adaptable approach with a passion for continuous improvement.
• Ability to manage competing priorities while maintaining exceptional accuracy and customer service standards.

Responsibilities

• Oversee the Sales Administration team, allocating workloads and maintaining accuracy standards.
• Act as a working supervisor, carrying out duties alongside the team while guiding and supporting.
• Process vehicle orders, registrations, invoicing and related administration per company/manufacturer requirements.
• Ensure compliance with retailer, manufacturer, Health & Safety and GDPR policies.
• Develop the team through coaching, support and quarterly performance reviews.
• Maintain and improve administrative systems including CDK, iStore, GRP, SLI and SharePoint.
• Keep fleet and stock information accurate in Cooper Solutions.
• Support process change initiatives and system rollouts with the Group Financial Controller.
• Promote MMG values and foster a positive, collaborative, high-performing culture.

Skills

Sales administration

Team leadership

Automotive systems (CDK/iStore/GRP/SLI

Organisational skills

Communication skills

Leadership

Attention to detail

Problem solving

Customer service

Continuous improvement

Prioritisation

Tools

SharePoint

Job description

Marriott Motor Group in Ipswich, United Kingdom, is seeking an experienced Sales Administration Supervisor to lead a busy admin team and ensure smooth operations within the sales administration function.

This hands-on role combines team leadership with day-to-day processing of vehicle orders, registrations, invoicing and related admin tasks, while maintaining strict compliance with policies and delivering high service levels.