Parts Supervisor: Lead a Dynamic Auto Parts Team

People First; Ipswich; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Healthcare cashback

Holiday entitlement

Employee assistance programme

Long service awards

Learning and development

Car benefit purchase scheme

Discounts at retailers

Refer a friend

Job summary

Ipswich Audi part of Marriott Motor Group is seeking a motivated Parts Supervisor to lead the busy Parts department in Ipswich. You will coach, develop and manage staff, control stock and drive sales while delivering excellent service.

The role requires strong leadership, keen numeracy, and experience with dealer systems. A proactive, customer-first mindset is essential for success in this dynamic environment.

Qualifications

• Proven experience in a parts role.
• Excellent communication and influencing skills.
• Strong leadership and teamwork under pressure.
• High standards of numeracy.
• Experience with budgets and KPIs.
• Experience with dealer management and parts catalogue systems.

Responsibilities

• Overseeing the daily activities of the Parts department, making sure customer service is a priority.
• Coaching and developing staff via one-to-ones and appraisals.
• Proactively monitoring KPIs and implementing action plans to meet set business goals.
• Working with customers, interpreting their requirements and giving advice on any additional parts and services they might need.
• Ensuring that there is good communication between staff and customers, both internal and external.
• Creating and adhering to a trade marketing structure to promote your branch activity.

Skills

Parts experience

Leadership

Communication

Numeracy

Dealer systems

Budget & KPIs

Workload management

Delegation

Customer focus

Team management

Tools

Parts catalogue systems

Job description

Ipswich Audi part of Marriott Motor Group is seeking a motivated Parts Supervisor to lead the busy Parts department in Ipswich. You will coach, develop and manage staff, control stock and drive sales while delivering excellent service.

The role requires strong leadership, keen numeracy, and experience with dealer systems. A proactive, customer-first mindset is essential for success in this dynamic environment.