Auto Service Advisor – Growth, Bonus & Training

Berry BMW; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading automotive dealership in Greater London is seeking a confident Service Advisor to join their expert team. This role involves providing exceptional customer service, booking vehicles for service and repairs, and liaising with workshop technicians. The ideal candidate will have prior experience in a similar role, strong communication skills, and a passion for delivering a premium customer experience. A full UK driving licence is required. Competitive salary and benefits provided.

Benefits

Competitive salary

Achievable bonus structure

Ongoing training and certification

25 days holiday + bank holidays

Pension scheme

Qualifications

• Previous experience as a Service Advisor in a busy dealership.
• Strong understanding of service and repair processes.
• Full UK driving license required.

Responsibilities

• Provide exceptional customer service throughout the service process.
• Book vehicles in for service, MOT or repair work accurately.
• Communicate clearly about work required and costs.

Skills

Customer service excellence

Communication skills

Multitasking ability

Knowledge of automotive service

Tools

Dealership management systems

Microsoft Office

Job description

A leading automotive dealership in Greater London is seeking a confident Service Advisor to join their expert team. This role involves providing exceptional customer service, booking vehicles for service and repairs, and liaising with workshop technicians. The ideal candidate will have prior experience in a similar role, strong communication skills, and a passion for delivering a premium customer experience. A full UK driving licence is required. Competitive salary and benefits provided.