Audio Visual Field Engineer

Roundhouse Recruitment Ltd; Greater London; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading AV integration company seeks an AV Service Engineer for a hands-on field role. You will perform maintenance on high-end residential and commercial AV systems, troubleshoot faults, and support advanced technologies like Crestron and Control4. The ideal candidate has strong IP networking skills and experience in the custom install AV industry. This position offers a competitive salary, generous overtime, and long-term career progression in a growing business.

Benefits

Company van

Tools provided

Travel expenses covered

Generous overtime and bonuses

Long-term career development

Qualifications

• Experience in a service, commissioning or support role in the AV industry.
• Confident with WAPs, routers, switches, VLANs, and subnets.
• Able to troubleshoot and diagnose hardware and software faults.

Responsibilities

• Perform reactive and preventative maintenance on AV systems.
• Diagnose and resolve hardware/software faults across various systems.
• Support Crestron and Control4 systems, including firmware updates.

Skills

Strong working knowledge of IP networking

Experience in custom install / Audio Visual industry

Hands-on experience supporting Crestron and/or Control4 systems

Comfortable working autonomously on client sites

Tools

Crestron

Control4

Networking tools (e.g., routers, switches)

Job description

AV Service Engineer (Smart Home / Commercial)

£40,000 - £45,000 + Van + Tools + Travel Expenses + Overtime * London / UK Travel * Long-Term Progression

Are you an AV Service Engineer ready to step into an autonomous role in a rapidly expanding Commercial and Resedential AV Business offering fast salary increases, training and progression?

This is a hands‑on field role working with premium residential systems and advanced commercial automation, fault‑finding, servicing and maintaining complex AV, lighting, networking and control systems. You'll work with industry-leading technologies (Crestron, Control4, Lutron) across luxury properties and flagship commercial spaces.

If you want more autonomy, specialist equipment, deeper technical challenge and long-term development in a growing SME, this role offers it.

The Role

• Carry out reactive and preventative maintenance on integrated AV, cinema and automation systems in high‑end properties.
• Troubleshoot and diagnose hardware and software faults across audio, video, lighting and IP networks (Wi‑Fi, routers, switches, VLANs, subnets).
• Support and maintain Crestron and Control4 systems: uploading firmware, updating projects and resolving programming‑related issues.

About You

• Experience in the custom install / Audio Visual industry in a service, commissioning or support role.
• Strong working knowledge of IP networking - confident with WAPs, routers, switches, VLANs and subnets
• Hands‑on experience supporting and maintaining Crestron and/or Control4 systems;
• Comfortable working autonomously on client sites

Benefits & Progression

• Company van, tools, laptop and mobile provided.
• Generious overtime and bonuses aswell as all travel expenses covered for UK and international projects.
• Long‑term career development within a growing, award‑winning smart home and AV integration specialist.

Keywords: Audio Visual Service Engineer, AV Service Engineer, AV Maintenance Engineer, Smart Home Automation, High‑End Residential AV, Commercial AV, Crestron, Control4, Lutron, IP Networking, AV-Over-IP, Home Cinema, Lighting Control, London, Field Service Engineer