Associate Change and Implementation Manager

Government Recruitment Service; Antrim and Newtownabbey District; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government agency is seeking a Change and Implementation Manager to lead the business implementation of digital services. The role involves working with various teams to ensure operational needs are met and includes managing multiple implementations concurrently. The ideal candidate will have experience in managing digital projects and a solid understanding of agile methodologies, ensuring effective collaboration across organizational boundaries.

Qualifications

• Experience managing digital service implementations.
• Ability to work collaboratively across teams.
• Strong understanding of agile and waterfall methodologies.

Responsibilities

• Ensure implementation aligns with digital service delivery requirements.
• Assist with end-to-end business implementation.
• Collaborate with internal and external teams for successful deployment.

Job description

Overview

Do you want to contribute to demanding and exciting digital services for the UK Government? The Department for Work and Pensions (DWP) is the UK’s biggest public service, providing benefits to around 20 million claimants including administering State Pension. We’re looking for an outstanding Change and Implementation Manager who will lead and oversee the end-to-end business implementation of multiple digital projects which have significant business impact, at times managing multiple implementation deliveries of digital services concurrently.

This role offers an exciting opportunity to join DWP. You will be working alongside various teams and colleagues to help implement the delivery of our digital services within the business. To ensure they are viable, will deliver value, complies with identified business needs and enhances business practises and opportunities.

The role is in the Customer Account Management delivery team managing the work to deliver release enhancements to satisfy operational change requirements, legislative changes and policy needs.

Click apply and be part of changing the face of public services with the potential to dramatically transform the future of millions of people!

Responsibilities

As an Associate Change and Implementation Manager you will:

• Work with multiple Digital Services and with various stakeholders, ensuring the pace for business implementation aligns with Digital Service delivery requirements linked to business requirements and user needs.
• Work with internal and external teams to ensure the successful deployment into the business.
• Assist with digital service end-to-end business implementation, ensuring relevant changes are delivered into the business at pace to meet operational stakeholders needs and requirements.
• Collaborate with stakeholders working across organisational boundaries, ensuring Business Change is delivered to detailed quality requirements, while adhering to appropriate ways of working spanning agile, waterfall and hybrid approaches.
• Assist with robust adaptive deployment planning collaboratively across stakeholders, establishing priorities, conflicts, and issues, helping everyone to navigate a complex environment.
• Help resolve conflict and assist in establishing a positive team culture by ensuring inclusiveness.
• Take responsibility for your own personal and professional development, continuously improving your knowledge and skills in Change & Implementation best practices.
• Provide visible and effective support, assisting with Business Change deployment activities working alongside Internal IT, Live Support and Business Teams.