Assistant Store Manager - Lead Teams & KPIs

Starbucks Corp.; Totton; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

28 days holiday

Free drinks on shift

Store discounts

Training & Starbucks Global Academy

Life assurance

Employee assistance program

Job summary

Starbucks Coffee Company in the United Kingdom is seeking an Assistant Store Manager to lead daily operations, deliver outstanding customer experiences and drive commercial results.

You will manage a team in a fast-paced retail or hospitality environment, coach partners, monitor KPIs, and ensure health & safety and brand standards.

If you’re motivated by growth and hands-on leadership, you’ll thrive in our store, with training and career progression opportunities.

Qualifications

• Experience leading a team in a dynamic, fast-paced, customer-focused retail or hospitality environment.
• Ability to translate metrics into actions while managing people and operational priorities.
• Growth mindset with a passion for developing leadership capability.

Responsibilities

• Lead shifts with a focus on delivering commercial results and exceptional customer experience.
• Own KPIs such as labour efficiency, waste reduction and sales performance.
• Ensure shift deployment aligns with planned roles and routines to optimise customer experience.

Skills

Team leadership

Customer service

Commercial acumen

Data-driven decisions

People development

Job description

Starbucks Coffee Company in the United Kingdom is seeking an Assistant Store Manager to lead daily operations, deliver outstanding customer experiences and drive commercial results.

You will manage a team in a fast-paced retail or hospitality environment, coach partners, monitor KPIs, and ensure health & safety and brand standards.

If you’re motivated by growth and hands-on leadership, you’ll thrive in our store, with training and career progression opportunities.