Assistant Manager — Lead Teams & Customer Experience
Starbucks Coffee Company
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Benefits offered by this job
Job summary
Starbucks Coffee Company in the United Kingdom seeks an Assistant Manager to lead store operations and a team, delivering exceptional customer experiences while driving commercial results. You will own KPIs, mentor partners, and manage shifts with a focus on operational excellence.
The role requires experience in a fast-paced retail or hospitality setting, strong leadership, and a growth mindset. You will work with store leadership to execute initiatives, training, and brand standards across all
Qualifications
- Experience leading a team in a fast-paced retail or hospitality environment.
- Strong customer service focus with ability to drive KPI.
- Proven ability to translate metrics into actions and coach partners.
Responsibilities
- Lead shifts to deliver commercial results and a world-class customer experience.
- Own KPIs such as labour efficiency, waste reduction, and sales performance.
- Ensure shift deployment and routines optimise customer experience; coach and recognise partners.
- Act as duty manager and maintain brand and operational standards.
Skills
Job description
Starbucks Coffee Company in the United Kingdom seeks an Assistant Manager to lead store operations and a team, delivering exceptional customer experiences while driving commercial results. You will own KPIs, mentor partners, and manage shifts with a focus on operational excellence.
The role requires experience in a fast-paced retail or hospitality setting, strong leadership, and a growth mindset. You will work with store leadership to execute initiatives, training, and brand standards across all
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