Assistant Store Manager — Lead Teams, Grow Brand & Experience

Starbucks EMEA; North East; In loco; GBP 18.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

28 days holiday a year

Free drinks and one item of food on a,

Bean stock options for all partners

Comprehensive training and access to G

30% partner discounts

Life assurance

Employee Assistance Programme

Descrizione del lavoro

Starbucks is seeking an Assistant Manager to lead store teams, deliver outstanding customer experiences, and drive commercial results in a dynamic retail environment across the UK. You will own operational standards, partner engagement and KPI performance while coaching colleagues to grow as leaders.

You will participate in training programmes designed to immerse you in Starbucks culture and support your career progression toward deputy or store manager roles, with shift leadership and

Competenze

• Minimum experience leading a team in a dynamic, fast-paced, customer-facing retail or hospitality environment.
• Ability to translate metrics into action and drive commercial results.
• Strong alignment with mission, values and leadership growth mindset.

Mansioni

• Lead shifts with focus on delivering commercial results and world-class customer experience.
• Own KPIs such as labour efficiency, waste reduction and sales performance.
• Ensure shift deployment meets planned roles and routines and adapt for customer experience.
• Coach partners, observe performance and provide feedback.
• Lead store initiatives and product launches while maintaining health, safety and security standards.

Conoscenze

Leadership

Team management

Customer service

Performance metrics

Operational standards

Descrizione del lavoro

Starbucks is seeking an Assistant Manager to lead store teams, deliver outstanding customer experiences, and drive commercial results in a dynamic retail environment across the UK. You will own operational standards, partner engagement and KPI performance while coaching colleagues to grow as leaders.

You will participate in training programmes designed to immerse you in Starbucks culture and support your career progression toward deputy or store manager roles, with shift leadership and