Store Assistant Manager — Lead Teams, Elevate Experience

Starbucks Corp.; Bury St Edmunds; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

28 days holiday

Free drinks on shift

Staff discount

Job summary

Starbucks Corp. in the United Kingdom is seeking an Assistant Manager to lead store teams and deliver outstanding customer experiences. You will own shift operations, drive commercial results, and coach partners to maintain high standards of service.

You will translate KPIs into action, manage scheduling and deployment, and ensure health, safety and brand compliance across busy retail environments. This is a store-level leadership role with growth opportunities.

Qualifications

• Experience leading a team in a fast-paced retail or hospitality environment.
• Strong communication and leadership skills with a customer-focused approach.
• Ability to translate performance metrics into action and drive results.
• Demonstrated ability to manage people and operational priorities.

Responsibilities

• Lead shifts with a focus on delivering commercial results and a world-class customer experience.
• Own KPIs such as labour efficiency and sales performance and adjust as needed.
• Coach and develop partners, monitor performance, and provide feedback.
• Enforce brand and operational standards and deploy new initiatives at store level.
• Act as duty manager when scheduled and ensure safety and compliance.

Skills

Team leadership

Customer service

Retail operations

Metrics literacy

Job description

Starbucks Corp. in the United Kingdom is seeking an Assistant Manager to lead store teams and deliver outstanding customer experiences. You will own shift operations, drive commercial results, and coach partners to maintain high standards of service.

You will translate KPIs into action, manage scheduling and deployment, and ensure health, safety and brand compliance across busy retail environments. This is a store-level leadership role with growth opportunities.