Assistant Store Manager

The Original Factory Shop; Wigton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A popular retail chain in Wigton is seeking an experienced Assistant Store Manager to lead their team and enhance customer engagement. The ideal candidate will have a strong background in retail management and a passion for delivering exceptional customer service. Responsibilities include motivating staff, ensuring great customer experiences, and engaging with the local community to drive results. The position offers competitive benefits and opportunities for development.

Benefits

Competitive Salary

Colleague Discount

Onsite training

Alternate weekends off

31 days holiday (including bank holidays)

Birthday day off

Free life insurance

Recognition scheme

Long service awards

Contributory pension scheme

Employee Assistance program

Qualifications

• Experience in retail management roles.
• Strong passion for customer service.
• Ability to thrive in a fast-paced sales environment.

Responsibilities

• Lead the team to enhance customer engagement.
• Ensure a motivated team for a great customer experience.
• Encourage local engagement for better results.

Skills

Retail Management experience

Customer service delivery

Team motivation

Job description

Overview

Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more. High street cut price labels were how we started the business (with our first store in Keighley) and still form a part of our range today. We currently have an exciting opportunity for a Assistant Store Manager to join our Wigton team.

We have an exciting opportunity for an ambitious Assistant Store Manager (perm contract) to create a friendly, welcoming, customer focused environment that delivers great results and a great place to work.

Responsibilities

• Lead the team, be passionate about engaging with our customers, maximise the business by acting quickly and consistently search for new ideas.
• Lead from the front and ensure all colleagues create a great customer experience.
• Actively encourage engagement with the local area to deliver top results.
• Work hard yet keep it fun.

Requirements / Qualifications

• Retail Management experience.
• Passion for delivering great customer service.
• Understanding of working within a fast paced, sales- and results-driven environment.
• Ability to motivate, manage and support a team.
• If you are an existing Store Manager, Assistant Manager, Cluster Manager, Retail Manager or a Branch Manager, we would love to hear from you.

Benefits

• Competitive Salary
• Colleague Discount
• Onsite training
• Alternate weekends off
• 31 days holiday (Inc Bank Holidays)
• Birthday day off
• Free life insurance
• Recognition scheme
• Long service awards
• Contributory pension scheme
• Employee Assistance program and more

Please click Apply to start your application.

For more information about The Original Factory Shop, please go to our website at: www.tofscareers.com

The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.