Assistant Store Manager

Hempel Group; Wales; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading paint retailer in Swansea seeks an experienced Assistant Store Manager to enhance store operations and customer experience. You will lead a small team, manage stock, and help influence sales performance in a dynamic retail environment. This full-time position offers a competitive salary of £26,478 plus bonuses and benefits, including 36 days annual leave and a completed pension plan.

Benefits

36 days annual leave

Performance bonus up to 25%

Discounted paint for personal use

Pension plan with company match

Employee Assistance Programme

Health & wellbeing perks

Leisure discounts

Cycle to Work Scheme

Training and development

Qualifications

• Experience in a retail environment preferred.
• Strong communication and motivational skills.
• Ability to meet challenging targets.

Responsibilities

• Support Store Manager in daily operations.
• Assist in managing and motivating the team.
• Oversee stock management and store performance.

Skills

Leadership

Customer service

Problem-solving

Commercial understanding

Job description

Crown Paints are seeking to recruit an Assistant Store Manager to join our fantastic team based in Swansea.

• The role is a permanent, full-time position working 40 hours per week (7am-5pm Monday-Friday and occasional Saturdays).

• In return, we are offering you a salary of £26,478 per annum + bonus + excellent benefits package.

What you can expect from this role?
This is a hands-on, people-focused role where every day offers the opportunity to make an impact. Expect to support the Store Manager in leading from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role from getting to know regulars to winning new business by offering service that stands out from the competition.

There's plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on achieving challenging targets, enjoys problem-solving, and is driven by results. It offers the chance to influence sales performance and customer growth, while gaining the skills and experience to progress further in your career.

Leadership also plays a central part. Assisting in managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management.

You'll also support in overseeing stock helping to maintain control, forecast needs, and keep the store running smoothly day to day. Attention to detail and forward planning are key to success.

Commercial understanding is important too. You'll gain exposure to wider store performance, working alongside the Store Manager on financial targets such as profit and loss, monthly KPIs, and margin management. It's a great opportunity to build commercial skills in a fast-paced, customer-first environment.

With great work comes great reward
At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes:

• 36 days annual leave (including bank holidays and a paid mandatory store closure period i.e. Christmas)

• The opportunity to earn up to a 25% performance bonus each quarter

• Purchase a generous amount of significantly discounted paint for personal use

• A fantastic pension plan where the Company will match, and even double your contribution

• Employee Assistance Programme (EAP) 24/7 access to confidential support via an employee helpline with qualified counsellors

• Health & wellbeing perks - a range of medical, dental and optical treatments for you and your family

• Excellent work-life balance - never work a night shift or on Sundays again!

• Eating out, retail and leisure discounts

• Cycle to Work Scheme

• Training and development throughout your role