Assistant Practice Manager

The Methodist Church in Britain; Nottingham; On-site; GBP 32,000 - 42,000; Full time

Job summary

Kimbolton Medical Centre in Nottinghamshire is seeking an Assistant Practice Manager to support the Practice Manager and GP partners in day-to-day operations across administration, governance and patient experience.

You will lead facilities management, coordinate premises inspections and contractors, oversee compliance records, and support HR, IT and performance monitoring. A background in GP practice management or transferable healthcare operations is preferred.

Qualifications

• GP practice management experience or significant transferable healthcare/operational management experience.
• GCSEs in Maths and English at grade C/4 or above.

Responsibilities

• Lead day-to-day facilities management.
• Conduct premises inspections and coordinate maintenance and contractors.
• Maintain compliance records, servicing schedules and the facilities compliance tracker.
• Support governance, health and safety and CQC compliance.
• Support day-to-day operational management, including IT.
• Supervise and support staff.
• Oversee HR administration.
• Monitor finance and KPIs.
• Oversee patient experience, including complaints, PPG, website and social media.
• Manage information governance, including ROPA, IAR and data storage.
• Deputise for the Practice Manager.
• Work within practice policies on confidentiality, health and safety, infection control, equality and audit.

Skills

Leadership

Facilities management

Education

GCSEs in Maths and English (C/4 or above)

Tools

Sys1

Job description

Assistant Practice Manager at Kimbolton Medical Centre, a GP surgery serving about 7,300 patients in a rural community. The post supports the Practice Manager and GP partners in running the surgery day to day, across administration, governance and patient experience. Its distinct focus is facilities: leading premises management, inspections and contractors, with major expenditure and high-risk matters kept under the Practice Manager's oversight. Applicants should bring GP practice management experience or significant transferable healthcare or operational management experience.

What the job involves

• Lead day-to-day facilities management
• Conduct premises inspections and coordinate maintenance and contractors
• Maintain compliance records, servicing schedules and the facilities compliance tracker
• Support governance, health and safety and CQC compliance
• Support day-to-day operational management, including IT
• Supervise and support staff
• Oversee HR administration
• Monitor finance and KPIs
• Oversee patient experience, including complaints, PPG, website and social media
• Manage information governance, including ROPA, IAR and data storage
• Deputise for the Practice Manager
• Work within practice policies on confidentiality, health and safety, infection control, equality and audit

Qualifications

• GCSEs in Maths and English at grade C/4 or above

Experience

• Previous GP practice management experience, or significant transferable healthcare or operational management experience

Skills & knowledge

• Excellent leadership skills
• Strong interest in facilities and operational management

Nice to have

• Experience of working in primary care (GP practice)
• Experience of working at management level
• Sys1 experience