Assistant Manager (Technical) Dover

Job Details; England; On-site; GBP 27,000 - 34,000; Full time

Job summary

A leading automotive service company in the UK is seeking an Assistant Manager to work closely with the Centre Manager. The role involves hands-on experience in a workshop environment and requires strong leadership to drive profitability. Ideal candidates will have mechanical knowledge and experience in customer service management. The position offers a competitive salary with potential bonuses and various employee benefits including annual leave, discounts, and professional development opportunities.

Benefits

5.6 weeks annual leave

50% off garage bills

25% off Halfords products

Family & Friends discount events

GP access 24/7

Pension scheme and life assurance

Healthcare reimbursement

Hybrid training and qualifications access

Qualifications

• Proven ability to deliver high levels of customer satisfaction.
• Strong technical/mechanical knowledge ideally supported by qualifications.
• Experience of maintaining compliance with Health & Safety standards.

Responsibilities

• Assist Centre Manager with daily sales and customer service.
• Divide time between workshop and management duties.
• Drive profitability with customer satisfaction focus.

Skills

Proven ability to deliver high levels of customer satisfaction

Experience in coaching and developing colleagues

Strong technical/mechanical knowledge

Excellent verbal and written communication skills

Strong organizational and time management skills

Education

Level 2 or Level 3 qualification in Light Vehicle Maintenance

Tools

Own set of tools for workshop

Job description

Ready for the next step in management with the UKs largest Automotive service maintenance and repair business and we offer great career opportunities benefits and an uncapped bonus scheme!

As an Assistant Manager you’ll work alongside the Centre Manager to provide productive management and leadership driving profitability with firm focus on the customers journey. You will have had previous hands‑on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop working alongside the technicians and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance passionate about customer experience and are looking for a long‑term career with excellent progression and training schemes this really could be the perfect opportunity for you dont delay apply today!

• 27936 - 33100 per annum bonus
• Average uncapped bonus of 7100 per year (with potential to earn more)
• 5 days a week (this centre is closed on Sundays)
• Earn extra with our refer a friend scheme &T&Cs Apply.

Benefits

• 5.6 weeks annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries shopping insurance days out restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream – access up to 30% of your salary in advance
• GP Access 364 days a year 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

What we’re looking for

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership
• Experience in coaching training and developing colleagues in the moment
• Strong technical / mechanical knowledge ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
• Solid understanding of workshop operations diagnostics and vehicle maintenance processes
• Bring your own set of tools and put them to great use in a busy well‑equipped workshop
• Experience of maintaining compliance with Health & Safety standards
• Excellent verbal and written communication skills
• IT proficient with the ability and willingness to learn in‑house systems
• Strong organisational and time management skills
• Full valid driving licence

Key Skills

• Public Health
• Proofreading
• Computer Operation
• Mediation Experience
• Phlebotomy
• Instructional Design
• Project Leadership
• Customer Support
• Specimen Collection / Processing
• Cataloging
• Remedy
• Research Laboratory Experience

We’re in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. We are the UK’s leading retailer of motoring and cycling products and services and the UK’s largest vehicle service maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Employment Details

Employment Type: Full‑Time
Experience: Years
Vacancy: 1

Yearly Salary: 27936 - 33100