Assistant Manager - Rochdale

JW Lees; Milnrow; On-site; GBP 27,000 - 32,000; Full time

Job summary

A well-established hospitality company in Milnrow seeks an Assistant Manager to lead and motivate a team while providing exceptional customer service. The ideal candidate will have previous leadership experience within hospitality or retail, strong communication skills, and a passion for enhancing the customer experience. This role offers competitive pay, bonuses, discounts, and opportunities for career growth within a vibrant company culture.

Benefits

Competitive pay plus cash tips

Annual profit share bonus

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels

24-hour wellbeing support

Career development programmes

Enhanced maternity and paternity policies

Access to discounts via JW BenefitHub

Qualifications

• Previous leadership experience within hospitality or retail is essential.
• Passion for making every customer visit memorable.
• Willingness to learn and develop within the role.

Responsibilities

• Lead and motivate the team to provide excellent service.
• Support the General Manager in daily operations.
• Resolve problems and take ownership of tasks.

Skills

Leadership experience

Communication skills

Customer service

Commercial awareness

Team motivation

Job description

Assistant Manager - Rochdale

Employer: JW Lees

Location: Rochdale, Greater Manchester

Salary: Up to £32000.00 per annum plus tips

Closing date: 6 Feb 2026

Sector: Restaurant, Catering & Hospitality jobs, Assistant Restaurant Manager, Restaurant Manager, Restaurant Supervisor

Job Type: Full Time, Part Time

Job Details

• What we offer our Assistant Managers:
  • Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
  • Annual profit share bonus, ensuring you share in the success of the company
  • 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
  • 50% off food when on shift
  • Discounted stays in our hotels and inns
  • 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
  • Great opportunities to grow in your role and progress your career with our internal and external development programmes
  • Enhanced maternity, paternity and adoption policies
  • Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
• What an Assistant Manager does at JW Lees:
  • Get the best from your team. Leading by example, offering great service and motivating the people around you.
  • Be an expert in communication and be passionate about making every customer visit memorable.
  • You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
  • Take ownership of problems and be commercially aware.
  • You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role.
• About JW Lees:

  Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

  We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

  • Proud
  • Savvy
  • Honest
  • Passionate
  • Personal
  • Together