Assistant Manager: Lead a Dynamic Store & Customer Experience

Starbucks Coffee Company; Wakefield; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days holiday

Free drinks on shift

Staff discounts

Comprehensive training

Life assurance

Employee assistance programme

Job summary

Starbucks Coffee Company in Wakefield is seeking an Assistant Manager to lead daily store operations and drive outstanding customer experiences. You will own shift delivery, partner engagement and KPI performance, ensuring health and safety standards and brand standards are met.

Successful candidates will have prior leadership in a busy retail or hospitality setting, with strong business acumen and a passion for developing teams. A rewarding role within a global coffee brand awaits.

Qualifications

• Proven leadership in a fast-paced retail or hospitality environment.
• Ability to translate metrics into actions and drive KPIs.
• Experience coaching and developing partners for performance.

Responsibilities

• Lead shifts with focus on commercial results and customer experience.
• Manage labour efficiency, waste reduction and KPI delivery.
• Coach partners, deploy store routines and uphold safety standards.

Skills

Leadership

Team Management

Customer Service

Retail Operations

Communication

Job description

Starbucks Coffee Company in Wakefield is seeking an Assistant Manager to lead daily store operations and drive outstanding customer experiences. You will own shift delivery, partner engagement and KPI performance, ensuring health and safety standards and brand standards are met.

Successful candidates will have prior leadership in a busy retail or hospitality setting, with strong business acumen and a passion for developing teams. A rewarding role within a global coffee brand awaits.