Assistant Manager: Lead Teams & Deliver World-Class Experience

Starbucks EMEA; England; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

28 days holiday a year

Free drinks and one item of food on a

Bean stock options for partners

Comprehensive training

30% partner discounts

Life assurance

Home Sweet Loan

24/7 Employee Assistance Programme

Recognition schemes

Career opportunities in store and SSC

Job summary

Starbucks is seeking an Assistant Manager to lead a busy retail store and deliver outstanding customer experiences. You will own day-to-day operations, mentor partners, and drive commercial results while upholding brand standards.

Ideal candidates have proven leadership in a dynamic retail or hospitality environment and can translate metrics into actionable plans. A growth mindset and collaborative leadership style are highly valued as you develop your leadership career within Starbucks.

Qualifications

• Experience leading a team in a fast-paced retail or hospitality setting.
• Ability to translate metrics into action and drive KPIs.
• Strong focus on delivering outstanding customer experiences and commercial results.

Responsibilities

• Lead store shifts and set the example for the team.
• Own the operation for your shift, including safety and standards.
• Monitor KPIs such as labour, waste, and sales and take corrective action.

Skills

Team leadership

Customer experience

KPIs & analytics

Retail/hospitality experience

Job description

Starbucks is seeking an Assistant Manager to lead a busy retail store and deliver outstanding customer experiences. You will own day-to-day operations, mentor partners, and drive commercial results while upholding brand standards.

Ideal candidates have proven leadership in a dynamic retail or hospitality environment and can translate metrics into actionable plans. A growth mindset and collaborative leadership style are highly valued as you develop your leadership career within Starbucks.