Assistant Manager (Kitchen) - Luton Airport- Full Time- Night Shift

Pret A Manger; Luton; On-site; GBP 33,000 - 38,000; Full time

Job summary

A leading fast-casual restaurant chain in Luton seeks a Kitchen Assistant Manager to support operations and ensure excellent customer service. This role requires previous retail management experience and a passion for food. You will oversee daily store functions, lead the team to uphold standards, and foster a positive workplace atmosphere. A range of benefits is offered, including competitive salary, bonuses, and comprehensive training programs.

Benefits

Competitive salary (£33,645 - £37,955)

15% quarterly bonus

Free meals during shifts

Club Pret Membership

Private Healthcare

33 days of holidays

Employee discount programme

Free shoes

Rewards for outstanding performance

Pension scheme

Length of service reward

Legendary Pret parties

Qualifications

• Prior experience in a retail management role.
• Strong passion for food and delivering excellent customer service.
• Ability to provide five references from two independent sources.

Responsibilities

• Support the General Manager in overseeing daily operations.
• Assist in leading team to maintain high customer service standards.
• Ensure compliance with health and safety regulations.
• Manage inventory and stock control activities.
• Foster a positive and inclusive work environment.

Skills

Previous retail management experience

Passion for food and customer service

Ability to apply for an airport security pass

Job description

Join Our Team as a Kitchen Assistant Manager at Pret a Manger!

We are looking for enthusiastic Kitchen Assistant Managers who will guarantee the smooth running of the back of house operations and our wonderful customers’ and teams’ happiness!

Overview

Our Assistant Managers support the General Manager in upholding exceptional standards, boosting sales, and ensuring the delivery of delightful products to our customers daily. Additionally, you'll have the opportunity to gain valuable skills and knowledge through our Training Academy, paving the way for advancement and future opportunities.

Key responsibilities

• Support the General Manager in overseeing daily operations to ensure smooth functioning of the store.
• Assist in leading and motivating the team to uphold Pret's high standards of customer service and food quality.
• Help maintain a positive and inclusive work environment by fostering teamwork and camaraderie among team members.
• Lead by example in delivering exceptional customer experiences and resolving any customer concerns or issues promptly.
• Assist in training and developing team members to enhance their skills and capabilities, contributing to their professional growth within the company.
• Collaborate with front‑of‑house teams to optimise efficiency and productivity in serving customers.
• Uphold health and safety standards, ensuring compliance with all relevant regulations and procedures to maintain a safe working environment for both team members and customers.
• Assist in inventory management and stock control activities, including stock ordering, stock takes, and minimising wastage.

Pret Behaviours

• Passion
• Clear Communication
• Team Working
• Great Execution
• Open to Change
• Business Sense
• Realising Potential
• One Pret
• Thoughtful Leadership

We offer

• £33,645 - £37,955*
• 15% quarterly bonus
• Free meals while you’re working
• Club Pret Membership, with 50% off food and 5 free drinks a day.
• Private Healthcare
• 33 days of holidays
• Your Pret Benefits – employee discount programme (Retail, Food, Restaurants, Gym, etc.)
• Free shoes
• Rewards for being outstanding.
• Pension scheme
• Length of service reward.
• Legendary Pret parties
• And more…

You want career Growth?

• Outstanding training and development (our CEO, Pano, joined Pret as an Assistant Manager 20 years ago and there are so many more stories of amazing careers at Pret)
• Grow with us and earn professional qualifications: we offer Apprenticeships Level 4 and beyond
• Use of our internal ‘Opportunity Network’ to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.

About us

Pret a Manger is a beloved international fast‑casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we are dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we don’t sell goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It’s partly what we think makes Pret special.

Requirements

• Previous retail management experience and a passion for food and customer service.
• Ability to apply for an airport security pass (Pret A Manger will pay for this).
• Ability to provide at least five (5) references from at least two independent sources.

• Employment Reference
• Self‑Employed Reference
• Unemployment Reference (Job Centre or Benefits Offices)
• School or Education Reference
• Agency Reference

Apply

As this role is based in an airport, all successful applicants will need to apply for an airport security pass (Pret A Manger will pay for this). To learn more about the role and all our benefits, please visit https://www.pret.co.uk/en-GB/pret-jobs.