Assistant Manager: Customer Experience Lead

LUSH; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading cosmetics company in the United Kingdom is seeking a Trainee Manager to assist in delivering exceptional customer service and creating memorable experiences. You will work collaboratively with the store manager to cultivate a passionate team focused on customer satisfaction. The role involves recruitment, team training, and supporting store operations to enhance the overall shopping experience. This position offers opportunities for personal development and career advancement in a supportive and innovative environment.

Qualifications

• A genuine passion for delivering exceptional customer service.
• Effective management skills to support a motivated team.
• Strong verbal communication skills for interaction with customers and team.

Responsibilities

• Assist in delivering exceptional customer service and create memorable experiences.
• Support the store manager in building a customer-focused team.
• Participate in training sessions and provide constructive feedback.
• Contribute to managing the store’s finances and achieving sales targets.
• Maintain high standards of cleanliness and effective merchandising.

Skills

Customer Service

Management Skills

Teamwork

Communication

Job description

A leading cosmetics company in the United Kingdom is seeking a Trainee Manager to assist in delivering exceptional customer service and creating memorable experiences. You will work collaboratively with the store manager to cultivate a passionate team focused on customer satisfaction. The role involves recruitment, team training, and supporting store operations to enhance the overall shopping experience. This position offers opportunities for personal development and career advancement in a supportive and innovative environment.