Assistant Manager

Welcome Break; Lambourn; On-site; GBP 27,000; Full time

Job summary

A leading motorway service operator is seeking an Assistant Manager to support unit operations and enhance customer service. You will manage staff, drive sales, and ensure profitability while receiving comprehensive training and career development opportunities. The role includes benefits such as a competitive salary, bonuses, and employee discounts.

Benefits

Competitive salary plus bonus

£10 on-shift meal allowance

30 days’ holiday increasing with service

50% off onsite meals at brands like KFC and Starbucks

Contributory pension after 3 months

Structured career path and training

Free on-site parking

Generous hotel discounts

Responsibilities

• Support the Unit Business Manager in running the unit.
• Manage staff and drive sales and profitability.
• Provide support and training to team members.

Skills

Supervisor or management experience in customer service

Passion for delivering great customer service

Good people management skills

Multi-tasking ability

Business-minded focus

Ambition to develop management career

Job description

Overview

Welcome Break, Taco Bell, Membury, RG17 7TZ. Pay up to £26500 plus bonus and £10 on-shift meal allowance. Fantastic benefits & discounts, free parking & great career opportunities. Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start.

Responsibilities

As an Assistant Manager, you’ll support the Unit Business Manager in every aspect of running the unit – from people management to driving sales and profitability. It’s fast-paced and demanding but we’ll give you plenty of support and training to develop your career and help you progress.

Requirements & Skills

• Have experience in a supervisor or management role in customer service
• Be passionate about delivering great customer service.
• Be a good people manager who can motivate others and lead by example.
• Be a true multi-tasker able to juggle a range of tasks.
• Be business-minded and focused on delivering profitable sales growth.
• Have ambition to develop their management career.

Benefits

• Competitive salary plus bonus
• £10 on shift meal allowance
• 30 days’ holiday increases with service
• Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Contributory pension (after 3 months)
• Structured career path and bespoke training
• Free on-site parking
• Generous discounts on hotel rooms for you and family members

Requirements

Due to responsibilities within the Assistant Manager role, applicants will need to be 18 years of age or over.

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. We are all one team and everyone works for Welcome Break.