Assistant Manager

Kentucky Fried Chicken (KFC); Great Waltham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fast-food chain in Great Waltham is looking for a dynamic manager to enhance the guest experience and drive team performance. You will own daily operations, train and motivate staff to exceed set goals, and ensure efficient processes behind the scenes. Candidates should have management experience and a passion for people. The position offers competitive pay and numerous benefits aimed at enhancing work-life balance.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks

Wellbeing support

Qualifications

• Proven track record of managing teams effectively.
• Ability to handle challenging conversations and promote teamwork.
• Experience ensuring efficient operational processes.

Responsibilities

• Support team performance and drive operational goals.
• Train, coach, and motivate staff to exceed expectations.
• Ensure smooth operations, manage rosters, and stocks.
• Create memorable guest experiences to foster loyalty.

Skills

Leadership

Team management

Operational efficiency

Communication

Job description

Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn't just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home.

Responsibilities

• Support like a leader. Assist in taking ownership of the restaurant - help drive performance, hit goals, and keep the vibe alive.
• Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what's expected.
• Keep everything running smooth. Stay on top of the admin - from rosters to stock, you help ensure the behind-the-scenes work is solid.
• Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.

Qualifications

• You lead by example. You've helped manage teams before and know how to bring out the best in others.
• You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued.
• You keep things running. You help ensure smooth operations - efficient, clean, compliant - even when things get hectic.

About KFC

Keeping it real

Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger‑lickin’ good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you.

Working at KFC

We do things a little differently here. Some of our restaurants are run by KFC directly (that’s our Equity team), while others are owned by our awesome Franchise partners. So, things like benefits might vary a bit depending on where you work - but the heart, the culture, and that finger‑lickin’ feeling? That’s the same wherever you join us. See, at KFC, everyone’s welcome – whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

Benefits

We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate:
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

Equal Opportunity Statement

Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements – just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.