Assistant General Manager

Sticks'n'Sushi Head Office; Manchester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading restaurant group in Manchester is seeking an Assistant General Manager to lead a high-volume restaurant. The ideal candidate should have a proven track record in hospitality and strong leadership skills, fostering a positive work environment. Responsibilities include maintaining service standards and developing team members. This role offers competitive benefits including career development and a supportive workplace culture.

Benefits

Career and skills development

Staff food every shift

50% restaurant discount

Competitive referral bonus

Paid overtime over 45 hours

Access to wellbeing support

Team events and parties

Qualifications

• Proven experience as Assistant General Manager or Deputy Manager in a high-volume restaurant.
• Track record of hospitality excellence.
• Strong commitment to team development.

Responsibilities

• Lead the team while ensuring high standards of service.
• Create a nurturing environment for team development.
• Maintain safety and quality during shifts.

Skills

Confidence in hospitality

Leadership skills

Attention to detail

People nurturing

Customer happiness focus

Job description

Assistant General Manager – Sticks’n’Sushi

We are a team of Big Smiles and Small Egos.

Sticks’n’Sushi is a family of restaurants, founded in Copenhagen over 30 years ago, that created a unique blend of cultures and culinary traditions. At Sticks’n’Sushi we employ people with big smiles and small egos. People with personalities, who think “WE” rather than “I”. That is our recipe for a great working environment with room for everyone. Our aim is to be the greatest hosts – if you would like to join an international team of likeminded people with a passion for service, knowledge and going the extra mile we would love to hear from you.

Benefits of working with us

We care greatly about looking after you and work hard to make life at Sticks'n'Sushi the best it can be. This is a place where you can learn, grow and develop skills that will stand you in good stead for a lifetime.

Some of the benefits we offer include:

• Genuine career and skills development
• Staff food every shift
• 50% discount across all our restaurants in the UK, Denmark and Germany
• Competitive referral bonus (up to £1000)
• Paid overtime for hours worked over 45 per week
• Exclusive access to CODE App- retail perks and industry insights
• Access to Hospitality Action - employee assistance and wellbeing support
• Access to financial wellbeing support platform - Wagestream
• Team get togethers, iconic staff parties and annual awards
• Opportunity to attend various events and concerts

About the role

From our Copenhagen beginnings, our intention was always to be one of a kind. We are known for exceptional food, thoughtful Danish design, and a total commitment to developing talented people. Every guest is greeted with a warm Irasshaimase! (a heartfelt welcome to our restaurant) and treated to an experience designed to help our guests “leave the real world for a while”.

The right attitude is essential and the ideal Assistant General Manager will:

• Have a track record of confidence and hospitality excellence under your belt in previous roles. Previous experience as an Assistant General Manager/Deputy Manager in a high-volume restaurant.
• Have an eye for detail; always upholding the highest standards and ensuring every shift is in the very safest pair of hands.
• Be a great leader who really cares about people. Your nurturing approach will make coaching and developing other members of the team a natural focus.
• Have a ‘Ja Tak’ attitude (Danish for "Yes, thank you") and embody our “Big smile, small ego” spirit.
• Have a genuine commitment to making people happy - guest and team alike – to ensure you have one of the happiest teams in the business and guests that turn into regulars and regulars into friends.
• Want to be part of a company that can help you flourish and become the best you can be.