Assistant Furniture Delivery Service Manager

Rainbows Hospice for Children and Young People; Shepshed; On-site; GBP 10,000; Part time

Job summary

A charitable organization in Shepshed is looking for a Delivery Driver to assist in managing the collection and delivery of donated stock. The role involves delivering and collecting furniture while ensuring customer satisfaction and van maintenance. Candidates must have a valid driving license and experience with commercial vehicles. Benefits include a salary of £9,524, healthcare cashback plan, and 27 days of holiday. This part-time role requires work on a rotating schedule.

Benefits

Blue light card discount scheme

Healthcare Cashback plan

27 days of holiday plus bank holiday allowance

Pension scheme

Qualifications

• Must have a valid driving licence.
• Experience in driving a commercial vehicle is required.
• Ability to manage logistics for delivery service.

Responsibilities

• Deliver and collect furniture/stock professionally.
• Support planning of collections and manage volunteers.
• Promote the store and engage with the community.

Skills

Driving licence

Experience of driving a commercial van

Able to manage logistics of delivery service

Managing customer-facing delivery service

Job description

Overview

Assist in managing the collection and delivery of donated stock from customers and businesses to support store sales and profit targets. Take responsibility for the company van's upkeep and deliver exceptional customer service both on-site and off.

Responsibilities

• Deliver and collect furniture/stock professionally
• Support the Furniture Delivery Service Manager with planning collections, managing volunteers, and van maintenance
• Collect and distribute corporate stock as needed
• Generate stock via social media following Rainbows' guidelines
• Report incidents and van damage promptly
• Assess stock condition and communicate with customers
• Promote and process Gift Aid donations
• Ensure correct loading and delivery of stock
• Assist with moving and displaying furniture to maximise sales
• Provide store cover during management absences
• Drive vehicles safely and follow the Highway Code
• Promote the store and engage with the local community
• Keep the van clean and tidy
• Carry out PAT testing and furniture assembly (training provided)

Qualifications

• Driving licence
• Experience of driving a commercial van
• Able to manage logistics of delivery service
• Desirable: Previous experience in a retail environment
• Desirable: Experience of carrying and lifting furniture
• Desirable: Experience of managing customer-facing delivery service

Location and Schedule

Location: Joining Unit to Armstrongs Mill, 173 Charnwood Rd, Shepshed, Loughborough LE12 9NN. The role requires driving around the East Midlands, covering Leicestershire, Nottinghamshire, Derbyshire, Northamptonshire and Lincolnshire, therefore a full driving license is essential. 15 hours per week, working 2 out of 7 days on a rota basis.

Benefits

• £9,524 per annum
• Eligibility to join blue light card discount scheme
• Healthcare Cashback plan
• Life Assurance
• 27 days holiday plus bank holiday allowance (expectation to work bank holidays)
• Contributory pension scheme or Salary Sacrifice Pension Scheme
• Free access to an employee assistance programme
• Wellbeing support and access to Mental Health First Aiders
• Unofficial benefits: Fun events, All staff away days, Guest visitors