Assistant Facilities Manager

Jones Lang LaSalle; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global real estate services firm is looking for an Assistant Facilities Manager to support the Aviva Investors account. Based in Surrey, this role requires experience in facilities management, strong organizational and interpersonal skills. Responsibilities include assisting Facilities Managers, preparing client reports, and ensuring compliance with health and safety standards. If you're passionate about facilities management and eager to grow your career, we encourage you to apply and be part of this key client account.

Qualifications

• Experience within facilities management, ideally supporting multiple sites.
• Experience managing contractors and developing partnerships.
• Strong organizational and administrative skills.
• Understanding of health and safety practices (IOSH qualification desirable).
• Ability to communicate effectively with clients, contractors, and occupiers.

Responsibilities

• Support the Facilities Managers in delivering on client objectives.
• Assist in preparing client reports on facilities performance.
• Provide administrative support for key FM processes.
• Conduct regular site inspections to review building conditions.

Skills

Facilities management experience

Interpersonal skills

Organizational skills

Understanding of health and safety practices

Proficiency in Microsoft Office

Tools

CAFM systems

Job description

JLL empowers you to shape a brighter way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facilities Manager – Aviva Investors Account

Location: Warwick Quadrant, Redhill, Surrey (with occasional travel to Greater London and areas outside London)

JLL are currently recruiting an Assistant Facilities Manager (AFM) to support the Aviva Investors account, assisting the Facilities Management team across a diverse portfolio of properties primarily in Redhill, Surrey.

This role provides an excellent opportunity to develop broad experience across multiple asset types and locations within one of JLL’s key client accounts.

The AFM will play a key role in supporting the Facilities Managers in the day-to-day delivery of best-in-class FM services, ensuring compliance, efficiency, and high standards across all properties. Reporting to the Senior Facilities Manager (SFM). The position has a strong administrative focus, including tasks related to health and safety, invoicing, contractor coordination, and client reporting, while also involving regular site visits to support the on-site teams and maintain operational standards.

Key Responsibilities

Client Service

• Support the Facilities Managers in understanding and delivering on the client’s objectives for each property.
• Assist in the preparation of client reports, ensuring timely and accurate information on facilities performance and compliance.
• Foster positive working relationships with occupiers and client representatives.

Facilities Management

• Provide administrative support for key FM processes including health & safety documentation, compliance tracking, and procurement.
• Provide annual leave cover for site based and remote Facilities Managers
• Assist with invoice processing, purchase orders, and service charge budget administration.
• Support the mobilisation of new properties and transitions into management.
• Help coordinate contractor performance, ensuring adherence to JLL’s procurement standards and health & safety policies.
• Conduct regular site inspections to review building condition, statutory compliance, and contractor service delivery.
• Assist in maintaining site records, occupier guides, permit to work systems, and emergency procedures.
• Support sustainability and socially responsible management initiatives across the portfolio.
• Participate in the FM team’s on-call rota to assist with emergency response coordination when required.

Requirements

• Experience within facilities management, ideally supporting multiple sites or working on a large client account.
• Experience in managing contractors and developing working partnerships.
• An understanding of MEP services and governance.
• Strong organisational and administrative skills with excellent attention to detail.
• Understanding of health and safety practices and compliance obligations (IOSH qualification desirable).
• Good interpersonal skills, with the ability to communicate effectively with clients, contractors, and occupiers.
• Proficient in Microsoft Office and familiar with CAFM or FM systems.
• Knowledge or experience in overseeing small works / projects. (Desirable)
• Flexibility to travel to various sites in a portfolio.

Location: On-site –Surrey, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [e-mail] or call [phone] to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page. I want to work for JLL.