Assistant Director of Digital & Audience Engagement

SHELTER; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading charity organization in London seeks an Assistant Director of Digital & Audience Engagement. This strategic role involves shaping digital strategy, enhancing audience engagement, and ensuring measurable impact on homelessness initiatives. The ideal candidate will possess strong leadership skills and expertise in agile methodologies, driving high-performing digital services for diverse audiences.

Qualifications

• Experience in agile, lean, and product management methodologies.
• Proven track record of high-performing digital services.
• Strong leadership skills and ability to build capability.

Responsibilities

• Lead the development and delivery of digital strategy.
• Strengthen audience engagement and embed decision-making.
• Ensure digital channels align with Shelter’s strategy.

Job description

Are you a visionary digital leader with a passion for using insight and innovation to drive change? Join Shelter as our Assistant Director of Digital & Audience Engagement , where you’ll shape our digital strategy, and deliver real impact in support of Shelter’s mission to end homelessness and the housing emergency.

About the role

We are seeking a visionary and strategic Assistant Director of Digital & Audience Engagement to lead on Shelter’s digital strategic direction and digital delivery, strengthen our audience engagement and embed learning and insight-driven decision-making across Shelter.

This is a key leadership role responsible for leading and delivering our digital purpose – ensuring that digital channels, platforms and content deliver measurable impact, align with Shelter’s organisational strategy, and meet the needs of diverse audiences and internal stakeholders.

Role specifics

You will lead the development and delivery of Shelter’s Digital, Content, CRM, Audience Insight and Monitoring, Evaluation and Learning functions, building capability, flexibility and high performance through strong, adaptable leadership. A transformative and experienced digital leader, you’ll bring proven expertise in agile, lean and product management methodologies, with a track record of delivering high-performing digital services and driving culture...