Assistant Community Library Connector

We Manage Jobs(WMJobs); Birmingham; On-site; GBP 24,000 - 27,000; Full time

Job summary

A local city council seeks an Assistant Community Library Connector in Birmingham to empower residents through information and digital services. As a key point of contact, you will deliver high-quality library services, promote digital inclusion, and engage with local stakeholders to foster community-led initiatives. This full-time role requires work on Saturdays and offers professional development opportunities. Applications must be submitted with a CV and Personal Statement.

Benefits

Continuous professional development

Support for flexible working

Qualifications

• Passion for empowering communities through information access and digital services.
• Ability to build relationships with local stakeholders.
• Experience in delivering high-quality library services.

Responsibilities

• Be the first point of contact for residents.
• Promote digital inclusion and help residents build digital confidence.
• Maintain accurate records in line with council standards.

Skills

Digital skills promotion

Community engagement

Customer service

Job description

Assistant Community Library Connector

Permanent

Grade A - £24,796 - £26,824

We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate.

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Are you passionate about empowering communities through access to information, digital services and cultural activities. Join our team as a Assistant Community Library Connector and become the primary point of contact for residents in Birmingham, helping to deliver a comprehensive, welcoming and supportive library service. You will play a vital role in supporting local households by providing information, guidance, resources, and access to a wide range of services promoting well-being, independence, and digital inclusion across the community.

You will also work closely with local stakeholders to develop a strong network of support services and activities, translating the library’s vision into practical, community-led initiatives.

Key Responsibilities:

• Be the first point of contact for residents, supporting access to holistic services including finance, housing, employment skills, education, and well-being
• Promote digital inclusion by helping residents build digital skills and confidence
• Deliver a high-quality library service in line with national standards and legislation
• Issuing, returning, and maintaining library materials; handling cash transactions; and supporting administrative tasks
• Promoting literacy, cultural activities, study and homework support tailored to community needs
• Build relationships with local stakeholders and community partners
• Support the development of a strong network of services and activities for residents
• Maintain accurate records and uphold council service standards
• Participate in training and take responsibility for personal development
• Work flexibly across community settings, including evenings and weekends
• Hold keyholder responsibilities for opening and closing library buildings
• Committing to your own continuous professional development to enhance service quality

A requirement of the role is to work alternative Saturday’s, but we also have Saturday’s only roles available

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.