Assistant Centre Manager

Oxford Innovation Space; Cheshunt; On-site; GBP 28,000 - 30,000; Full time

Job summary

An innovative workspace provider in Cheshunt is seeking an Assistant Centre Manager to support the day-to-day operations of their vibrant centre. This role involves ensuring efficient operations, managing facilities, and delivering outstanding customer service. Ideal candidates will have experience in service-led environments, strong communication skills, and an ability to manage compliance effectively. Along with a competitive salary ranging from £28,000 to £30,000, benefits include generous holiday, wellbeing resources, and professional development opportunities.

Benefits

Discounts on high street brands

EV leasing

Cycle to work scheme

Wellbeing days

Ongoing learning opportunities

Qualifications

• Proactive, organised, and customer-focused.
• Experience in a service-led or workspace environment.
• Confidence in engaging with customers and stakeholders.

Responsibilities

• Ensure safe and efficient operation of the centre.
• Deliver outstanding customer service.
• Support financial processes and contribute to commercial success.
• Assist with marketing initiatives and maximize occupancy.

Skills

Experience in operational delivery

Strong communication skills

Ability to manage compliance

Collaborative approach

Job description

At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 occupiers across multiple sectors.

Theobalds Enterprise Centre (TEC) isn't just a building - it's a vibrant hub for start-ups and growing businesses in Hertfordshire. We're excited to announce a vacancy for an

Assistant Centre Manager

to join our team and help deliver exceptional service and operational excellence at this dynamic innovation centre.

TEC provides flexible office space, tailored business support, and a collaborative community for entrepreneurs. As part of the Oxford Innovation Space network, we connect ambitious companies with the resources, expertise, and networks they need to succeed.

Find out more about TEC here : Broxbourne Enterprise Centre

What You'll Be Doing

As Assistant Centre Manager, you'll play a key role in the day-to-day running of the centre, supporting the Centre Manager and acting as deputy when needed. You'll :

• Ensure the centre operates safely and efficiently, managing facilities, contractors, and compliance.
• Deliver outstanding customer service and help build a vibrant community of entrepreneurs.
• Support financial processes, including invoicing and cost control, and contribute to commercial success.
• Assist with marketing initiatives, events, and promoting available space to maximise occupancy.
• Maintain high standards across building presentation, health and safety, and operational procedures.

Want the full picture? Please see the attached job description for more details.

What You'll Bring :

We're looking for someone who's proactive, organised, and customer-focused. You'll bring :

• Experience in operational delivery within a service-led or workspace environment.
• Strong communication skills and confidence in engaging with customers and stakeholders.
• Ability to manage compliance, facilities, and financial processes effectively.
• A collaborative approach and flexibility to adapt in a fast-paced environment.

Why You'll Love Working Here :

We offer more than just a job - we offer a place where you can grow, contribute, and be part of something meaningful. Here's what you can expect :

Salary :

£28,000-£30,000 per annum, depending on experience, plus flexible benefits package.

Time off :

25 days' holiday + bank holidays.

Flexible benefits :

Options to swap salary for extra benefits, including additional holiday.

Wellbeing :

Wellbeing days, Employee Assistance Programme, and health resources.

Perks :

Discounts on high street brands, EV leasing, cycle to work scheme, and more.

Development :

Full induction, buddy system, and ongoing learning opportunities.

Culture :

A supportive, inclusive team that values your voice and ideas.

Purpose :

A chance to make a real difference in the lives of entrepreneurs and growing businesses.

Ready to Apply?

If this sounds like your kind of role, we'd love to hear from you. Click ‘Apply' to join us as our new Assistant Centre Manager.

Got questions? Reach out - we're happy to chat.

We're Committed to Inclusion

We're building a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences, and identities. If you're excited about this role but don't meet every requirement, we still encourage you to apply - you might be just the person we're looking for.

We reserve the right to close the vacancy once we've received sufficient applications, so apply early to avoid disappointment.