Assistant Boutique Manager

www.findapprenticeship.service.gov.uk - Jobboard; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading jewelry retailer is seeking an Assistant Boutique Manager in Leeds. You will support the Boutique Manager to deliver exceptional client experiences, lead a team, and ensure smooth operations. Ideal candidates will have strong customer service skills, leadership experience, and be comfortable with sales targets. Competitive salary, discounts, and career progression opportunities are offered.

Benefits

Competitive salary with sales incentives

Generous product discounts

Enhanced annual discount

Retirement savings plans

Life assurance from day one

Minimum of 33 days holiday

Study support for recognized qualifications

Health and Wellbeing scheme

Financial Wellbeing scheme

Exclusive discounts on groceries and travel

Qualifications

• Track record of delivering exceptional customer experiences.
• Strong command of verbal and written English; second language is desirable.
• Experience in the luxury sector.
• Comfortable with targets and business data.
• Ability to inspire and develop a team.

Responsibilities

• Support the Boutique Manager in creating a luxury client experience.
• Inspire the team to prioritize client needs.
• Develop strong client relationships.
• Plan and organize to ensure efficient store operations.
• Train team members on product knowledge.

Skills

Customer focus

Interpersonal skills

Leadership skills

Organizational skills

Proactive approach

Technical proficiency

Team player

Tools

Microsoft Office 365

Job description

Assistant Boutique Manager

As Assistant Boutique Manager you will play an integral part in the commercial success and presentation of the store, supporting the Boutique Manager in creating a luxury client experience with our brands values demonstrated in every interaction.

Through your passion and appetite for success, you will inspire your team to put the client first in everything they do. You will be an inclusive, visible and accessible role model of selling behaviours which deliver results and be committed to supporting the development of your team.

You will be proactive, a great communicator and able to develop strong and long-lasting client relationships through effective CRM activity.

Planning and organising and the ability to adjust priorities quickly are essential for an efficient, well-run store and the ability to give direction, coach, delegate and get the best out of others will be key to success in this role. You will have the capability and confidence to deputise for Boutique Manager in their absence.

You will be passionate about and become an expert onour products. Your leadership skills will ensure each member of your team becomes an expert able to share the stories, tradition and craftmanship behind our wide range of products, deliver a seamless service and help every client celebrate life and express love.

Join us – be part of something special!

Are we a match?

If this sounds like you, we’d love to meet you:

• You have unwavering customer focus and a track record of consistently delivering exceptional customer experiences
• You have strong interpersonal skills and a good command of verbal and written English. A second language is desirable.
• You are proactive and have the know how to develop and maintain a client base in the luxury space
• You are comfortable with targets and business data
• You have the skills and experience to lead and inspire, coach and develop a team to deliver consistently great performance
• You have excellent organisational and planning skills
• You are comfortable with tech and learn quickly (a working knowledge of Microsoft Office 365 is an advantage)
• You are a team player with a can-do attitude and the ability to remain calm under pressure

What's in it for you?

With stores across the UK and Ireland as well as overseas, you’ll be part of a much wider team at Signet Jewelers. We offer:

• Competitive salary including sales incentives.
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 33 days holiday per year.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Financial Wellbeing scheme.
• Give As You Earn scheme – An easy way to support causes close to your heart.
• Real Rewards - exclusive discounts on groceries, travel and leisure.

Be part of something special!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.