Assistant Analyst

The Ebrd; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading international financial institution seeks an Assistant Analyst to manage operational tasks and support various banking functions. This involves executing processes related to document management and monitoring of products, while ensuring quality and compliance with standards. The role requires strong communication, a focus on operational efficiency, and the ability to work collaboratively. The position supports a flexible working model and emphasizes continuous improvement in operations.

Qualifications

• Ability to execute operational processes across middle and back office activities.
• Experience in delivering operational performance against established metrics.
• Strong communication skills to respond promptly to operational queries.

Responsibilities

• Execute operational processes to document, book, fund, and monitor bank products.
• Deliver operational performance against timeliness, quality, and customer satisfaction.
• Support the wider team on tasks related to transactions and data management.

Skills

Operational efficiency

Communication skills

Attention to detail

Project management

Job description

Overview

The Assistant Analyst is responsible for completing a variety of operational tasks across equivalent middle and back office functions that interface with Banking origination, portfolio teams and Treasury front office. They process disbursements and other related transactional activity across a range of products, ensuring that EBRD accurately and timely processes, settles and manages Banking/Treasury products in the global markets. Where relevant, they may lead changes to legal documentation post signing. The role involves supporting and mentoring by colleagues, managing a portfolio of basic operations and interacting with multiple teams across the Bank, including Treasury, Risk, Office of General Counsel (OGC) and broader Corporate Services teams. They may handle client (borrower) communications on banking matters when necessary. The Assistant Analyst also supports other team members by managing project covenant reporting across the wider portfolio of deals, sharing documents with external parties who participate in EBRD projects and performing other tasks to support experienced team members. The role requires adopting a continuous improvement mindset and supporting improvements to operational processes across the OSM function.

Responsibilities

• Execute operational processes across middle and back office activities to document, book, fund and monitor/reconcile the Bank's products (e.g., disbursing bank funds across product types).
• Deliver operational performance against established metrics—timeliness, quality and customer satisfaction.
• Respond to operational queries promptly and communicate with relevant departments to ensure decision-makers are aware of risks involved.
• Support the wider team on tasks related to transactions, reporting and data management for the portfolio of projects.
• Provide additional capacity across OSM as needed to maintain service levels and meet unanticipated deadlines defined by Banking clients.
• Contribute to the quality and governance of operations, ensuring adherence to quality standards, policies and applicable legislation.

Operational Standards, Risk, Control & Governance

• Be part of a culture where team members are responsible for the quality of their output and adhere to quality assurance targets.
• Support the broader improvement of OSM's control environment and ensure new processes align with standards and regulations.

Continuous Improvement

• Be a team player in building a best-in-class operational function.
• Identify and implement opportunities to drive efficiencies in OSM to enhance service experience—timeliness, quality, engagement.
• Demonstrate awareness of personal and broader operational metrics to identify improvement opportunities.

Service Management & Third Party Management

• Deliver day-to-day activities in line with established service levels and standards.
• Collaborate with other colleagues and teams in a hybrid service model when necessary.

Stakeholder Management

• Collaborate with colleagues to deliver operational outcomes that meet service levels and positively influence others to sustain operations.
• Proactively identify and manage backlogs, guide prioritisation and communicate wider operational constraints to the business.

Application and Recruitment Notes

Application guidance and diversity information relevant to the Bank are provided in the original posting. The Bank promotes flexible working and inclusive employment practices where appropriate. Right-to-work information and local regulatory considerations may apply depending on location.