Assistant Administrator

2i Recruit Ltd; Godalming; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading company in Godalming is seeking an Assistant Administrator to provide essential administration services. The role involves maintaining a high level of customer service and ensuring efficient task completion. Ideal candidates will have excellent communication skills, the ability to work under pressure, and a structured approach to their work. The company offers growth opportunities and benefits like life cover and pension contributions.

Benefits

Life cover of 4x salary

Pension contributions 5%

25 days holiday + bank holidays

Flex time

Qualifications

• 1 year's work experience within an administration role.
• Excellent telephone manner and customer service skills.
• Ability to work under pressure and in a structured manner.

Responsibilities

• Provide administration services and relay communications.
• Ensure excellent client service and task accuracy.
• Maintain knowledge of company procedures and office practices.

Skills

Customer service skills

Organisation

PC literacy

Teamwork

Initiative

Tools

Microsoft Word

Microsoft Excel

Job description

An excellent opportunity for an Assistant Administrator to work for an esteemed organisation renowned for its welcoming and structured work environment. The role would suit a candidate who enjoys a supporting role and completing tasks quickly and efficiently. There are great opportunities for progression within this company. A can-do attitude and excellent telephone manner is key.

Company Benefits:

• Life cover of 4x salary
• Pension contributions 5%
• 25 days holiday (3 to be taken over Christmas) + bank holidays and flex time

Key Responsibilities:

• To provide administration services
• To relay communications to appropriate parties
• To ensure clients receive an excellent level of service
• To ensure that all tasks are dealt with in a timely, accurate and efficient manner
• To maintain a sound knowledge of company rules and procedures and to adhere to service standards laid down by the company
• To keep up to date with office practice with particular emphasis on database and Word processing software
• To meet training and personal development targets agreed at annual appraisal
• To contribute positively to the work environment by flexibly responding to the needs of the company and being supportive of colleagues

Experience and Skills Requirements:

• Excellent telephone manner and customer service skills.
• 1 years’ work experience within an administration role
• Ability to work in a structured and planned manner especially when under pressure
• PC literate with a sound understanding of Microsoft Word and reasonable Excel.
• Able to work in a team and also unsupervised
• Is organised and prioritises work well
• Shows initiative

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