Assessment and Data Clerical Officer (2 posts)

School of Computer Science and Engineering, Bangor University; Bangor; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading educational institution in Wales is seeking an administrative support officer to assist with assessments and operational tasks in the North Wales Medical School. This permanent, full-time position demands excellent organizational and communication skills. Candidates should have a GCSE level qualification or equivalent experience and be proficient in Microsoft Office. The role involves managing exam logistics, responding to queries, and supporting the administrative functions of medical and pharmacy programs. Applications are encouraged from individuals who can demonstrate versatility and attention to detail.

Qualifications

• Educated to GCSE level or NVQ level II in a relevant subject or demonstrate equivalent experience.
• Experience in an office or administrative environment.
• Ability to handle a varied workload and prioritize effectively.

Responsibilities

• Provide administrative support for assessments and operational needs.
• Manage exam logistics including venues and staff organization.
• Respond to information requests from students and staff.

Skills

Organisational skills

Communication skills

Attention to detail

Proficiency in Microsoft Office

Education

GCSE level or NVQ level II

Tools

Microsoft Office

Job description

Job Number: BU03875

School/Department: North Wales Medical School

Grade: 4

Salary: £24,344 - £26,338 p.a. (Grade 4)

Contract Duration: Permanent

Responsible to: Assessment and Data Officer

Closing Date: 04-01-2026

Applications are invited for two permanent, full-time administrative positions within the North Wales Medical School. These roles play a vital part in supporting the successful delivery of our Medicine and Pharmacy programmes.

The role holder will provide essential administrative support across a range of areas, with a primary focus on assessments, including clinical practice examinations and written assessments. This is a varied role requiring flexibility to contribute to other areas of programme delivery as needed.

Key responsibilities include managing a range of administrative tasks to support operational and customer service needs. The North Wales Medical School is looking for highly organised individuals who can manage a varied and demanding workload.

Candidates should be educated to GCSE level or NVQ level II in a relevant subject, or demonstrate equivalent experience. Candidates should have excellent organisational and administrative skills and be able to demonstrate accuracy and attention to detail.

The post will be located on campus at Bangor. Applications to carry out this role on a part-time or job share basis will be considered.

Applications will only be accepted via our online recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 383865.

Informal enquiries can be made by contacting: Llinos M Jones, Assessment and Data Officer: [e-mail].

Overview

North Wales Medical School champions and promotes excellence in medical and health sciences through quality research, scholarship and teaching and learning. The School shares its values with people who use their services, practitioners and stakeholders. The School promotes language and cultural competence relevant to local, national and international partners, and provides an inclusive culture and environment for staff and students.

Purpose of the Job

Provide administrative support across a wide range of areas, with a primary focus on assessments, supporting the operational and customer service needs.

Main Duties and Responsibilities

• Undertake a variety of administration tasks as directed by the Assessments and Data Officer across a range of locations based on operational requirements.
• Support the organisation of written and clinical exams: booking venues, organising staff and examiners, patients and actors and written question bank support.
• Provide in person support for scheduled assessments.
• Support the generation of marks, recording of marks and production of feedback to students.
• Undertake the processing of a variety of tasks as directed; these are likely to be high-volume transactions, or well-defined processes/procedures related to examinations and assessments. Prioritising and working to deadlines.
• Contribute to the development of, and work to, agreed service standards.
• Respond to a range of information requests from both students and internal and external customers either in person, by phone or e‑mail. Answering where able to do so and escalating on to the appropriate person(s) as and when necessary, in a professional manner.
• Maintenance of electronic information systems including databases, virtual learning environments and handbooks.
• Organising meetings, drafting agendas, preparing papers, taking effective minutes, and circulating as appropriate.
• Collaborate with others to make recommendations for developments of established processes and procedures.
• Establish working relationships with key contacts to help improve service levels, developing appropriate communication links with the University’s Schools/Directorates and external bodies as required.
• Work as part of a team to support the wide-ranging administration of the Medicine and Pharmacy programmes ensuring that core support services are maintained. As part of the administration team, there is an expectation that you will participate in School events, including but not restricted to, assessments, graduation and recruitment and admissions events. Some of these events will involve working outside of normal working hours / days.

Other Duties and Responsibilities

• Perform other duties occasionally which are not included above, but which will be consistent with the role.
• The post holder will be expected to participate in performance review and developmental activities.
• The post holder will be expected to comply with the University Equal Opportunities Policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.
• The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and for other members of staff, students and visitors affected by their actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.
• The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.

Person Specification

Qualifications/Training – Essential

• Educated to GCSE level or NVQ level II in a relevant subject, or demonstrate equivalent experience.

Experience/Knowledge – Essential

• Experience of working within an office / administrative environment.
• Experience of dealing with queries and communicating effectively and professionally with a wide range of people.
• An understanding of the importance of processes, procedures and standards.
• Experience of organising meetings and minute taking.
• Able to maintain confidentiality and have a working knowledge of GDPR requirements of the role.
• Recognises when the limits of own authority or ability are reached and involves others as appropriate.
• An understanding of the needs of culturally diverse staff and student body.

Experience/Knowledge – Desirable

• Experience of planning and organising events.
• Experience of data entry and record keeping.
• A basic understanding of academic regulations and procedures.

Skills/Abilities – Essential

• Proficient in the use of Microsoft Office applications (Word, Excel, Teams etc.)
• Accurate data entry and attention to detail.
• Excellent organisational skills and ability to handle and prioritise a varied and time critical workload.
• Good communication and inter-personal skills, with the ability to communicate effectively, both orally and in writing.
• Deals with situations according to policy, procedures and service standards.
• Ability to be proactive and identify and recommend changes for improvement where appropriate.

Skills/Abilities – Desirable

• The ability to communicate through the medium of Welsh is desirable for this role. If applicants are not able to speak / write in Welsh at present, there are many opportunities to learn if the successful candidate wishes to do so.

General

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally.

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer.

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.

All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.

We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us. When you apply for this post you will be required to explain the basis upon which you believe you will able to live and work in the UK legally on the commencement date of the role should your application be successful. If you do not have the right to work freely in any position in the UK already, any offer of employment we will make to you will be subject to you obtaining a right to work visa. The following link provides information on the various visa routes into employment and the eligibility requirements (including switching visa status where permissible) https://www.gov.uk/browse/visas-immigration/work-visas. If you are successful in your application we will discuss visa options with you at the time of making the offer of employment.

Please note that, in the event of applications being received from candidates on the University's Redeployment Register with a reasonable skills match to the post specification, these applicants will be given prior consideration.