AS/400 Production Support Engineer — Onsite 3 Days/Week

Michael Page (UK); City Of London; On-site; GBP 50,000 - 90,000; Full time

Job summary

A leading recruitment agency is seeking a technology professional for a technical support role within a prominent financial services organization. The role involves ensuring the availability and stability of production applications, collaborating with various internal teams, and managing incidents effectively. Candidates should have over 5 years of experience with a strong focus on customer service and in-depth knowledge of Kapiti and AS/400 technologies. A competitive salary of £50,000 to £90,000 is offered, along with bonuses and benefits.

Benefits

Competitive salary

Additional bonus and benefits package

Qualifications

• 5+ years of experience in technology, preferably in financial services.
• Proven track record of resolving production issues effectively.
• Strong understanding of disaster recovery procedures.

Responsibilities

• Provide technical support and maintenance for production applications.
• Lead resolution on production issues using established processes.
• Support project teams during software releases and deployments.

Skills

Kapiti detailed knowledge

AS/400 knowledge

Customer focus

Collaboration skills

Service desk support experience

Job description

A leading recruitment agency is seeking a technology professional for a technical support role within a prominent financial services organization. The role involves ensuring the availability and stability of production applications, collaborating with various internal teams, and managing incidents effectively. Candidates should have over 5 years of experience with a strong focus on customer service and in-depth knowledge of Kapiti and AS/400 technologies. A competitive salary of £50,000 to £90,000 is offered, along with bonuses and benefits.