Apprentice Workforce Assistant

Warwickshire County Council; Warwick; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government authority in Warwick is seeking an Apprentice Workforce Assistant to join their Reward and Benefits team. This role offers a fantastic opportunity to gain hands-on experience in HR and payroll while working towards a Level 3 HR Support Apprenticeship. The ideal candidate will have strong communication skills, GCSEs in English and Maths, and a team-oriented attitude. Benefits include a generous pension scheme and agile working options.

Benefits

Generous pension scheme with employer contribution

Agile working with generous annual leave

Access to benefits and discounts platform

Supportive council community

Qualifications

• Must be able to communicate effectively in spoken English.
• Willingness to learn and adapt in a team environment.

Responsibilities

• Support staff with queries about pay and benefits.
• Assist with payroll tasks and salary‑sacrifice calculations.
• Help administer employee benefit schemes.
• Manage and analyse data to support service improvements.

Skills

Confident communicator (written and verbal)

Familiarity with Microsoft Office and email

Organised and able to meet deadlines

Eager to learn and grow

Team player with a positive attitude

Education

GCSEs (Grade 9‑4) or equivalent in English and Maths

Job description

Are you ready to kickstart your career in HR and payroll while making a real impact? Warwickshire County Council is looking for a motivated and enthusiastic individual to join our Reward and Benefits team as an Apprentice Workforce Assistant. This is a fantastic opportunity to gain hands‑on experience in a dynamic and supportive environment, while working towards a Level 3 HR Support Apprenticeship.

What You’ll Be Doing:

• Support staff with queries about pay and benefits
• Assist with payroll tasks and salary‑sacrifice calculations
• Help administer employee benefit schemes
• Create engaging communications to promote staff benefits
• Provide admin support for payroll and benefit‑related projects
• Manage and analyse data to support service improvements

You’ll be learning on the job, supported by experienced colleagues and your line manager, developing the skills and knowledge needed to thrive in HR and payroll.

Qualifications:

• Confident communicator (written and verbal)
• GCSEs (Grade 9‑4) or equivalent in English and Maths
• Familiarity with Microsoft Office and email
• Organised and able to meet deadlines
• Eager to learn and grow
• Team player with a positive attitude
• Able to travel to work settings when required

Desirable:

• Interest in HR, payroll, or public service careers
• Experience in customer service or office environments
• Involvement in extracurricular or voluntary activities

Additional Information:

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required. You must be able to speak and provide advice in accurate spoken English to the public.

Benefits:

• Generous pension scheme with employer contribution rate of typically around 19% per month
• Agile working, generous annual leave entitlement, plus bank holidays and an additional day at Christmas
• Access to Vivup benefits and discounts platform
• Part of a supportive and inclusive council community where diverse talent is enabled to be at their best