Apprentice Training Administrator

Stonbury Limited; England; On-site; GBP 21,000; Full time

Job summary

A growing environmental infrastructure company is seeking an Apprentice Training Administrator to support training administration in Chawston. This role involves assisting with training bookings, managing compliance, and being a point of contact for training enquiries. Candidates should have strong communication and IT skills, and be educated to a GCSE level. The position offers a salary of £21,000 per annum, along with training opportunities and benefits like annual leave and healthcare schemes.

Benefits

24 days' annual leave

Healthcare cash scheme

Death in service benefit

Discounts on retail and gym access

6% company pension contribution

Qualifications

• Educated to GCSE level, including passes in Maths and English.
• Strong communication skills essential.
• Attention to detail required for accurate record-keeping.

Responsibilities

• Assist with administration of training bookings and compliance.
• Act as the first point of contact for training enquiries.
• Manage email inboxes and escalate enquiries as needed.
• Process certificates and maintain accurate records.

Skills

Strong communication skills

Strong attention to detail

Strong IT skills

Previous Administrator experience

Education

Educated to GCSE level including passes in Maths and English

Tools

MS Word

Excel

Outlook

Job description

Overview

We are looking for an Apprentice Training Administrator to join our People Team in Chawston.

• You will work towards a Level 3 Business Administration qualification
• £21,000 per annum

There’s never been a more exciting time to join us. With increasing investment in water, wastewater, and environmental infrastructure, we’re growing fast - and we’re looking for passionate people to grow with us.

What you'll be doing

• Reporting to the Training Coordinator, you will assist with the administration of booking training and ensuring compliance.
• Assist with other People and Talent administration tasks where required.
• With support from the Training Coordinator, become the first point of contact for all Training related enquiries to provide outstanding service to the business.
• Manage multiple email inboxes, escalating and allocating enquiries to the correct point of contact.
• Manage a RAG report, reviewing expiring training, booking courses, and ensuring attendance.
• Book initial training for all new starters.
• Process certificates, maintaining accurate records and posting qualifications to employees.
• Review existing bookings for missing certificates.
• Assist with large group bookings and research into new courses and qualifications.
• Conduct weekly reminders of upcoming training and assist with cancellations and rescheduling.
• Support the People and Talent Administrators when necessary.
• Assist with CV screening and interview booking where required.
• Undertake level 3 Business Administration Apprenticeship standard.

Who we’re looking for

• Educated to GCSE level including passes in Maths and English.
• Previous Administrator experience.
• Strong communication skills.
• Strong attention to detail.
• Strong IT skills, in particular MS Word, Excel and Outlook.

What we're offering

• Up to £21k per annum.
• Training and advancement opportunities.
• 24 days’ annual leave, rising to 25 after two years.
• Healthcare cash scheme.
• Death in service benefit.
• Benifex Platform - voucher schemes that run throughout the year, including the Technology Scheme, Dental Plan, and the Bike Scheme.
• Discounts on retail, shopping, gym access and cinema tickets.
• 6% company pension contribution.