Apprentice Sales Advisor - Uncapped Commission. Job in Cramlington Education & Training Jobs

EE; Cramlington; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading telecommunications company in the UK is offering a Customer Service Apprenticeship. You'll engage with customers, recommending products while developing your skills and confidence. The role provides an excellent starting salary of £21,620 with the potential to rise to £25,684. Throughout your 15-month apprenticeship, you’ll achieve an NVQ Level 2 in Customer Service, receive ongoing support and enjoy numerous benefits, including discounts and a travel loan. This is an excellent opportunity for anyone looking to kick-start their career!

Benefits

Great starting salary

Commission scheme

Discounts on mobile and broadband packages

Support for career development

Season Ticket Travel Loan

24/7 private GP access

Qualifications

• No prior experience required, must have a friendly demeanor.
• Ability to build relationships and communicate effectively with customers.

Responsibilities

• Engage with customers over the phone, understanding their needs and recommending appropriate products.
• Complete a 15-month apprenticeship with dedicated study time.

Skills

Great attitude

Friendly voice

Willingness to learn

Education

NVQ Level 2 in Customer Service

Job description

Start date:

Febuary 2026 onwards

Location:

EE North Tyneside (Silver Fox Way, NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, NE12 8ET)

Salary:

£21,620 plus incentives throughout the year!

Start your future with EE - Where your voice could be the start of something big

What's in it for you:

• A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme.
• An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
• Huge discounts off your Mobile and Broadband packages, starting at £10 a month
• Huge discounts off other tech such as Smart watches, speakers, TV's, gaming consoles and subscriptions
• Discount codes to give out to friends and family
• Support to carve your own career path. We're passionate about helping our people grow the career they want
• Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front
• Online GP: Access to a private GP 24/7 for you and your immediate family

What you'll be doing:

At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.

As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.

Why choose EE:

You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career.

At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here.

Ready to make your mark? Apply now and let's start building your future.