Apprentice Commissioning Support Officer

Walsall Council; Walsall; On-site; GBP 20,000 - 24,000; Full time

Job summary

A local government authority is seeking an Apprentice Commissioning Support Officer in Walsall. This role involves supporting commissioning projects through administrative tasks, data management, and effective communication with teams and external providers. Candidates should have GCSEs in English and Maths and a passion for learning. A nationally recognized Level 3 Business Administrator apprenticeship will be provided, alongside rich opportunities for career development and flexible working arrangements.

Benefits

Flexible working arrangements

Generous holiday entitlements

First-class pension scheme

Training and personal development opportunities

Qualifications

• Strong desire to learn and develop skills in commissioning.
• Ability to communicate effectively with diverse individuals.
• Capable of managing time and tasks efficiently.

Responsibilities

• Provide administrative support for commissioning projects.
• Assist in data collection, analysis, and reporting.
• Organise meetings and forums for governance.

Skills

Enthusiastic

Organised

Good communicator

Customer service commitment

Ability to work independently

Teamwork

Education

GCSEs in English and Maths (A–C or 4–9)

Job description

Are you looking to kickstart your career in commissioning or Adult Social Care, while making a difference in your community? Walsall Council is offering an exciting opportunity to join our Commissioning Team (Adult Social Care) as an Apprentice Commissioning Support Officer.

What you'll be doing

• Administrative support for commissioning projects and service reviews.
• Data collection, analysis, and reporting.
• Organising meetings, forums, and governance groups.
• Communicating with internal teams and external providers.
• Supporting quality assurance and contract management activities.

We're looking for someone who is

• Enthusiastic and eager to learn.
• Organised and able to manage their time effectively.
• A good communicator, both written and verbal.
• Committed to delivering excellent customer service.
• Able to work independently and as part of a team.
• Aged 16+, has the right to work in the UK, and is not enrolled in full‑time education.

You’ll need to have

• GCSEs (A–C or 4–9) in English and Maths, or a willingness to work towards achieving Level 2 qualifications as part of the apprenticeship.

What you’ll gain

• A nationally recognised Level 3 Business Administrator apprenticeship via Juniper Training.
• Practical experience in a busy local government commissioning team.
• Support from experienced colleagues and mentors.
• Opportunities to progress into permanent roles or further training.

This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Here at Walsall, we want to attract the best talent. That’s why, as well as a satisfying and rewarding job, we offer a range of attractive benefits. Working arrangements are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first‑class pension scheme and plenty of opportunities for training and personal development.

Diversity and Inclusion

Walsall Council is committed to creating and working to uphold an inclusive environment where every person feels empowered, valued and respected. We actively encourage applications from individuals across diverse backgrounds, treat all applicants fairly and without discrimination, and promote diversity and equality to ensure that our services and opportunities are accessible to all members of our community.

Living in Walsall

Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills) and numerous villages. Find out more about living in Walsall.

Walsall Council is committed to Safer Recruitment. To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.