Apprentice Aftersales Advisor: Launch Your Auto Career

Stoneacre Motor Group; Newcastle upon Tyne; On-site; GBP 15,000 - 18,000; Full time

Job summary

A leading automotive company in Newcastle upon Tyne offers an apprenticeship for an Aftersales Advisor. This role includes training to support customer service and technical skills in a dynamic environment. Applicants should have GCSE Maths and English, alongside a passion for delivering excellent service. Opportunities for professional development and growth are provided through Stoneacre's CAREERS FOR LIFE programme.

Benefits

Dedicated mentor and tutor

Extensive on-the-job training

Inclusive work environment

Qualifications

• Enthusiasm to learn in an automotive environment.
• Understanding of customer service principles.
• Willingness to develop technical and personal skills.

Responsibilities

• Assist customers in service and repair requirements.
• Prepare documentation for vehicle repairs.
• Maintain a professional relationship with customers.

Skills

Communication skills

IT skills

Attention to detail

Organisational skills

Customer care skills

Problem solving skills

Administrative skills

Team working

Initiative

Non judgemental

Patience

Education

GCSE Maths and English or equivalent

Tools

Microsoft Office / Excel

Job description

A leading automotive company in Newcastle upon Tyne offers an apprenticeship for an Aftersales Advisor. This role includes training to support customer service and technical skills in a dynamic environment. Applicants should have GCSE Maths and English, alongside a passion for delivering excellent service. Opportunities for professional development and growth are provided through Stoneacre's CAREERS FOR LIFE programme.