Apprentice Administration Assistant | Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trusts; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major healthcare provider in Nottingham is seeking an Apprentice to join their Estates and Facilities Hub Team. The role involves supporting the administrative functions of the team through tasks like filing, photocopying, and managing communications. Candidates will work towards a Business Administration Level 3 qualification and gain valuable experience in a supportive environment. Applications welcome, with a closing date of 13 Sep 2025.

Benefits

Personal development opportunities

Supportive training environment

Qualifications

• Experience in general office duties and administration tasks.
• Ability to use Hospital IT systems competently.
• Skills in maintaining filing systems and supporting team functions.

Responsibilities

• Provide general office support to the team.
• Assist in arranging and administering meetings/events.
• Develop and maintain effective administrative systems.

Skills

Administration

Communication

Organizational skills

Education

NVQ level 2/3 in Business Administration

Functional Skills at Level 2

Job description

Overview

An opportunity has arisen for an Apprentice to join the Estates and Facilities Hub Team at NUH.

As an Apprentice you will support the estates and facilities team via a range of duties including administration tasks and supporting the hub team, in general office duties, filing, photocopying, typing up letters and reports and raising purchase orders for goods and services, and receipting of goods. You will work towards a nationally recognised Business Administration Level 3 qualification and get involved in projects to grow your skills.

Training will involve working alongside the administrative staff within the different areas of the department, under supervision. The post holder will become fully conversant and competent in providing administrative support within Estates and Facilities which provide essential corporate services across a large and diverse range of activities within the Directorate.

To provide general office and administration support service to the administration team. To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, scanning, handling income and outgoing post, etc.

Responsibilities

• Provide general office and administration support to the administration team.
• Undertake general office duties: answering the telephone, taking messages, filing, photocopying, scanning, handling income and outgoing post, etc.
• Assist the administrative team to arrange and administer meetings/conference/events, including booking venues, preparation and distribution of papers.
• Under supervision produce accurate letters, minutes, reports and maintain databases as required.
• Develop and maintain administrative support systems, including bring forward files and manual/electronic filing systems, ensuring systems are effective and reviewed regularly.
• Assist with ordering of supplies as appropriate.
• Assist in the procurement of products/services via the Trusts purchase order system and receipting invoices as required.
• Distribute and open incoming mail timely and deal with appropriately.
• Communicate with staff and visitors daily, providing support and helping resolve issues.
• Assist in tasks and duties of other staff within the team during periods of staff leave/absence to maintain a quality service.
• Record and securely store information relating to confidential matters and enquiries.
• Be able to competently use Hospital IT systems and participate in training to develop personal skills to meet departmental needs.
• Maintain a tidy, safe working environment and report hazards or faults promptly.
• Undertake any other duties as reasonably required.
• Undertake an annual appraisal to identify personal development needs and develop the post holder’s skills and role.
• Mandatory training as required.

Qualifications and Training

• NVQ level 2/3 in Business Administration
• Certificate in Principles of Business and Administration
• Employment responsibilities and Rights
• Functional Skills (including Personal Learning and Thinking Skills, English, Maths and ICT at Level 2)

Additional Information

• With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
• NUH values diversity and welcomes new ideas to develop the team to deliver world class healthcare.
• NUH will endeavour to turn your job into a career and offers endless personal development opportunities.
• We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, to improve representation at NUH.
• Confidentiality, Health and Safety requirements, Equal Opportunities adherence, and other duties as required by the line manager.

This advert closes on Saturday 13 Sep 2025