Application Support Engineer – Banking Tech & Observability

Barclays UK; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading financial institution is seeking an Application Support Engineer in Glasgow. The role involves troubleshooting software applications, providing end-user support, and managing updates. Ideal candidates will have experience with on-premise systems and database technologies, alongside skills in cloud computing and scripting. This position offers an opportunity to maintain critical technology infrastructure while minimizing operational disruptions. Join a collaborative team focused on continuous improvement, where you'll support the bank’s critical technology infrastructure and ensure optimal performance.

Qualifications

• Experience in Investment banking supporting Front office/trading applications.
• Experience implementing observability and monitoring solutions.
• Good understanding about various asset classes.

Responsibilities

• Monitor and maintain the bank’s critical technology infrastructure.
• Resolve complex technical issues and minimise disruption to operations.
• Provide technical support and improve service to customers.

Skills

On-premise systems (Linux/Unix or Windows)

Database technologies such as MS SQL or Oracle

Working with Autosys/Middleware (MQ/Solace)

ITIL principles

Proficiency in scripting with Python, Shell/Bash

Cloud Computing (AWS/Azure)

Education

No specific educational requirements mentioned

Tools

ITRS

Elastic

Grafana

Job description

A leading financial institution is seeking an Application Support Engineer in Glasgow. The role involves troubleshooting software applications, providing end-user support, and managing updates. Ideal candidates will have experience with on-premise systems and database technologies, alongside skills in cloud computing and scripting. This position offers an opportunity to maintain critical technology infrastructure while minimizing operational disruptions. Join a collaborative team focused on continuous improvement, where you'll support the bank’s critical technology infrastructure and ensure optimal performance.