Amazon Technologies Systems Engineer - Sort Automation, Reliability and Automation Engineering [...]

Amazon; Greater London; On-site; GBP 60,000 - 75,000; Full time

Job summary

A leading global technology employer in Greater London seeks a Systems Engineer for their Sort Automation and Reliability Engineering Team. This role involves driving continuous improvements in maintenance and reliability of automation systems. Responsibilities include data analysis, leading process improvement initiatives, and developing automated reports. The ideal candidate has a bachelor's degree in a technical field and significant experience in reliability engineering and robotics. This position requires up to 50% travel and offers a challenging environment with opportunities for professional growth.

Qualifications

• 3+ years’ experience in reliability engineering or related role.
• 2+ years’ experience in Robotics and Mechatronics maintenance.
• Experience with data scripting languages such as SQL or Python.

Responsibilities

• Utilize data analytics and design of experiments to improve reliability.
• Lead process improvement efforts using Six Sigma methods.
• Develop automated reporting to provide actionable insights.

Skills

Data analytics

Root cause analysis

Process improvement

Six Sigma

Robotics and mechatronics

SQL

Python

Education

Bachelor’s degree in Engineering, Computer Science, or related field

Tools

Quicksight

SCADA

Job description

Amazon Technologies Systems Engineer - Sort Automation, Reliability and Automation Engineering Team (RAE)

Job ID: 3145083 | Amazon UK Services Ltd.

As an Amazon Technologies Systems Engineer, you will be the primary point of contact for internal customers and partners, driving the implementation and continuous improvement of world‑class maintenance, repair, and supportability solutions for Amazon's Mechatronics and Sustainable Packaging systems within Amazon’s Fulfillment Centers. You will lead cross‑functional engineering and product support teams engaged in continuous improvement initiatives to enhance processes around maintenance and reliability of these systems.

You will analyze large‑scale data from PLCs, sensors, controls equipment and maintenance records to identify improvement opportunities around preventative maintenance, system optimizations, reliability metrics, and overall equipment effectiveness. Utilizing this data, you will engage customers to understand and document business requirements, drive problems to root cause, and manage implementation programs for corrective actions. You will apply your expertise in robotics, mechatronics, reliability engineering and system lifecycle management to build scalable solutions that ensure optimal performance and availability of thousands of workcells across Amazon’s global fulfillment center network.

Key job responsibilities

• Utilize data analytics, root cause analysis, design of experiments and six sigma methods to improve reliability and availability of critical automation equipment and robotics & mechatronics systems.
• Develop and deliver impactful data‑driven analyses, based on equipment failure and downtime data to justify need for change and recommendations.
• Lead Kaizen and process improvement events, including Failure Modes and Effects Analyses (FMEA) to reduce downtime, eliminate errors and defects, and optimize overall equipment performance.
• Engage cross functional teams of maintenance technicians, engineers, product owners and leaders within RME to deliver structured problem solving.
• Design, pilot and implement new preventative maintenance standards, interval adjustments, part replacement cycles, and work instruction streamlining based on granular analysis of reliability (MTBF, MTTR, OEE, etc.) trends across assets.
• Develop automated reporting through advanced SQL and Quicksight to provide RME leadership with actionable insights, trends and analysis around equipment uptime, failures, SLA performance, and other key metrics.
• Provide guidance to maintenance teams and field technicians on equipment maintenance and complex issue troubleshooting and resolution, interacting directly with functions like Engineering, Operations, and Facilities on technical matters.
• This role will require the ability to travel up to 50%.

Basic Qualifications

• Bachelor’s degree in Engineering, Computer Science, or a related technical field
• Experience with process improvement, Kaizen, and Six Sigma, or experience as a lean sensei
• Experience with data scripting languages (e.g., SQL, Python, R, or equivalent) or statistical/mathematical software (e.g., R, SAS, Matlab, or equivalent)
• 3+ years’ experience in reliability engineering, manufacturing engineering, lifecycle engineering or related role, with demonstrated specialization in robotics and mechatronics
• 2+ years’ experience in Robotics and Mechatronics maintenance

Preferred Qualifications

• Experience with EPMS/SCADA/BMS controls system software or hardware
• Knowledge of concepts like system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making
• Experience as a mentor, tech lead or leading an engineering team, or experience leading and influencing your team or organization
• Understanding of 480V 3‑phase, 110 VAC, and 24VDC systems
• Ability to interpret, modify, and develop drawings both mechanical and electrical

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.