Airside Ramp & Baggage Agent - FULL TIME - UK

Swissport International AG; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading ground services provider at Edinburgh Airport is seeking a Ramp Agent. You will ensure safe handling of aircraft, passengers, and cargo, by loading and unloading baggage and providing excellent customer service. The role requires flexibility for shifts including weekends. Previous experience is preferred. Competitive hourly rate offered.

Benefits

Employee Assistance Programme

Comprehensive training and development programmes

Free onsite parking

Employee discounts

Retirement savings plan

Career advancement opportunities

Qualifications

• Ability to work in a fast-paced and physically demanding environment.
• Must possess a valid UK/Channel Island Manual driver's license and be able to pass a background check.

Responsibilities

• Load and unload baggage, cargo, and mail from aircraft.
• Marshal aircraft to and from gates.
• Operate ground service equipment safely.
• Perform aircraft servicing tasks.
• Adhere to safety and security procedures.
• Provide customer service to passengers and airline partners.

Skills

Communication skills

Teamwork

Flexibility

Job description

Overview

Job Title: Ramp Agent

Company: Swissport

Location: Edinburgh Airport

Contract Type: Full Time fixed term until 31/10/2026

Hours: 37.5 hours per week, between Monday – Sunday (shift work)

Salary: £12.41 per hour,

About the Company:

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

In this role, you will play a crucial role in ensuring the safe and efficient handling of aircraft, passengers, and cargo.

Responsibilities

Key Responsibilities:

• Safely and efficiently load and unload baggage, cargo, and mail from aircraft.
• Marshal aircraft to and from gates, ensuring safe and precise positioning.
• Operate ground service equipment, such as tugs, belt loaders, and baggage carts, in a safe and responsible manner.
• Perform aircraft servicing tasks, including cabin cleaning, lavatory servicing, and water replenishment.
• Adhere to all safety and security procedures, including aircraft marshalling signals and hazardous material handling guidelines.
• Provide exceptional customer service to passengers and airline partners.

Qualifications

Qualifications:

• Previous experience in a similar role is preferred but not required.
• Ability to work in a fast-paced and physically demanding environment.
• Excellent communication and teamwork skills.
• Flexibility to work a variety of shifts, including weekends, evenings, and holidays.
• Must possess a valid UK/Channel Island Manual driver's license and be able to pass a background check

Benefits:

• Access to Employee Assistance Programme and wellness initiatives.
• Comprehensive training and development programmes.
• Free onsite parking whilst at work
• Employee discounts on travel and retail products.
• Retirement savings plan with employer contributions.
• Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.