Airline Operations & Baggage Claims Administrator

Travel Trade Recruitment; Hounslow; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading travel operations company in Hounslow seeks a detail-oriented individual for operational support. This role involves managing baggage claims, travel coordination, and general office administration for UK and European operations. Candidates should possess strong organizational skills, experience in travel or operations, and be comfortable handling multiple tasks in a fast-paced environment. Proficiency in MS Office is essential, along with excellent communication skills.

Qualifications

• Experience working in an administrative, operations or travel-related environment.
• Experience handling baggage claims while maintaining high service standards.
• Knowledge of CAA processes and permit applications is an advantage.

Responsibilities

• Manage all baggage claims, ensuring prompt handling and resolution.
• Prepare and submit Local Emergency Response Action Plan documentation.
• Coordinate travel orders, tickets and hotel accommodation for Senior personnel.

Skills

Detail-oriented

Clear communicator

Organizational skills

Proficiency in MS Office applications

Ability to work effectively under pressure

Job description

A leading travel operations company in Hounslow seeks a detail-oriented individual for operational support. This role involves managing baggage claims, travel coordination, and general office administration for UK and European operations. Candidates should possess strong organizational skills, experience in travel or operations, and be comfortable handling multiple tasks in a fast-paced environment. Proficiency in MS Office is essential, along with excellent communication skills.