Air Freight Export Operator (Hybrid) – Growth & Compliance

Pearson Whiffin; England; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading global logistics operation in Egham is seeking an Air Export Operator to manage the full lifecycle of air export shipments while ensuring compliance with operational and legal requirements. The ideal candidate will have strong airfreight knowledge and excellent customer service skills. This role offers a competitive salary, hybrid working arrangements, and opportunities for career progression.

Benefits

Competitive salary depending on experience

25 days’ annual leave plus bank holidays

Contributory pension scheme

Access to staff benefits including discounts, vouchers, and gym memberships

Qualifications

• Strong knowledge of airfreight procedures and export customs clearance.
• Confident communicator with excellent customer service skills.
• Able to lift and handle heavy goods when required.
• Strong organisational, time management, and problem-solving skills.
• Self-motivated, proactive, and able to work both independently and as part of a team.

Responsibilities

• Manage airfreight export operations, including receipt of bookings and arranging collections.
• Act as the primary contact for assigned shipments, overseeing jobs from start to finish.
• Generate transit documents and ensure compliance with regulations.
• Communicate effectively with customers, agents, suppliers, and overseas offices.
• Assist with departmental administration including job costing and invoicing.

Skills

Knowledge of airfreight procedures

Customer service skills

Organisational skills

Time management skills

Problem-solving skills

Job description

A leading global logistics operation in Egham is seeking an Air Export Operator to manage the full lifecycle of air export shipments while ensuring compliance with operational and legal requirements. The ideal candidate will have strong airfreight knowledge and excellent customer service skills. This role offers a competitive salary, hybrid working arrangements, and opportunities for career progression.