AI & Innovation Lead, Global Medical Communications

Real Chemistry; Greater London; Hybrid; GBP 85,000 - 105,000; Full time

Job summary

A global healthcare communications agency is seeking an AI & Innovation Lead in London. The role involves designing and scaling AI-powered products while collaborating with scientific teams and technology partners. The ideal candidate has over 8 years of experience in medical communications and strong expertise in AI technologies. You will drive revenue growth, lead client pitches, and ensure solutions meet industry standards. The position supports remote flexibility across the EMEA region.

Qualifications

• 8+ years in medical communications/medical affairs with preference for AI/data-science experience.
• Expertise in modern AI technologies.
• Demonstrated success in client business expansion through consultative selling.

Responsibilities

• Design and sell AI-powered products in medical communications.
• Lead standardization of AI workflows in the medical business unit.
• Translate technical concepts into actionable recommendations.

Skills

Industry Expertise

Technical Acumen in AI

Commercial Track Record

Exceptional Communication

Regulatory Savvy

Education

Advanced degree in a scientific discipline (PhD, PharmD, MSc)

Tools

AI technologies

Job description

AI & Innovation Lead, Global Medical Communications

London - UK; Remote - EMEA

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you’re a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Role Summary

The AI Strategy Lead will design, scale, and sell in novel AI-powered products and services that solve real-world pain points in medical communications. Acting as a bridge between scientific teams, technology partners, and clients, you will turn cutting-edge AI capabilities into differentiated offerings, standardize and scale specialized AI-powered workflows within the medical communications business unit, drive revenue growth through pitches and proposals, and serve as a visible thought-leader on the impact of AI in medical communications.

What you’ll do

• Assist in the development and ownership of a roadmap for AI innovation within the medical communications capability.
• Partner with technology teams to develop prototypes, run pilots, and define success metrics, drawing on cross-functional expertise in medical communications and AI.
• Lead efforts to standardize novel AI-powered workflows within the medical business unit.
• Partner with change management and training teams to upskill the department on the latest AI tools and applications for medical communications.

Business Development

• Partner with Business Development to craft compelling RFP responses and capability decks; regularly present in client pitches.
• Maintain a library of case studies and demo assets that showcase measurable impact.

Client Delivery & Advisory

• Serve as strategic lead on high-profile AI engagements, ensuring solutions meet scientific accuracy, MLR, data-privacy, and ethical standards.
• Translate technical concepts into clear, actionable recommendations for medical affairs and promotional medical education.

Thought Leadership & Brand Elevation

• Represent the company at conferences, webinars, and industry events; author articles on AI innovation in medical communications.

Capability Building

• Coach internal teams to articulate AI value propositions and use tools confidently during client interactions.

Partnerships & Ecosystem

• Cultivate relationships with AI vendors and health-tech platforms to expand solution breadth and stay ahead of market trends.

Fit

• Our Company values – Best Together, Impact‑Obsessed, Excellence Expected, Evolve Always – and Accountability with an “I” really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are a highly organized self‑starter, able to work independently and under tight deadlines.

What you should have

• Industry Expertise: 8+ years in medical communications/medical affairs; Preferred: Experience leading AI, data‑science, or advanced analytics initiatives within life‑sciences.
• Technical Acumen: Expertise in modern AI technologies.
• Commercial Track Record: Demonstrated success winning or expanding client business through consultative selling and persuasive presentations.
• Education: Preferred: Advanced degree in a scientific discipline (PhD, PharmD, MSc) plus evidence of formal or on‑the‑job AI/analytics training.
• Communication: Exceptional storytelling and stakeholder‑management skills.
• Regulatory Savvy: Familiarity with MLR, GDPR/UK Data Protection, and responsible‑AI frameworks.

Desired Attributes

• Entrepreneurial mindset and self‑motivated with a drive for rapid experimentation and measurable outcomes.
• Collaborative, inclusive leadership style that inspires diverse teams.
• Willingness to travel (~20‑30%) for client meetings and industry events.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.