Aftersales Tech Administrator – Warranty & Parts

NMS Recruit Limited; England; On-site; GBP 30,000 - 42,000; Full time

Job summary

NMS Recruit Limited is seeking an experienced After Sales Technical Administrator to strengthen our growing technical and customer support function in the United Kingdom. The role combines warranty administration, spare parts coordination and dealer support, linking customers, dealers, engineering and logistics to resolve issues efficiently.

The ideal candidate has 3+ years in service or warranty, with a background in automotive, machinery or technical environments.

Qualifications

• 3+ years in service, aftersales, warranty or technical support.
• Background in automotive, engineering, machinery or technical environment.
• Warranty administration experience is highly beneficial.

Responsibilities

• Support full aftersales process from technical enquiries to warranty claims.
• Manage spare parts orders and dealer support with accuracy.
• Coordinate with engineering, logistics and internal teams to resolve issues.

Skills

Technical understanding

Administration skills

Warranty experience

CRM software

ERP systems

SAP experience

Problem solving

Communication skills

Dealer communication

Tools

SAP

CRM software

Job description

NMS Recruit Limited is seeking an experienced After Sales Technical Administrator to strengthen our growing technical and customer support function in the United Kingdom. The role combines warranty administration, spare parts coordination and dealer support, linking customers, dealers, engineering and logistics to resolve issues efficiently.

The ideal candidate has 3+ years in service or warranty, with a background in automotive, machinery or technical environments.