Aftersales Manager

Career Choices Dewis Gyrfa Ltd; Wigan; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Competitive salary

OTE bonuses

Growth opportunities

Savings scheme

Mental health support

Training & development

Role-specific benefits

Job summary

Career Choices Dewis Gyrfa Ltd in Wigan seeks an experienced Aftersales Manager to lead service, parts and workshop teams at a main dealership. You will drive productivity, customer satisfaction and loyalty while managing budgets and KPIs in a fast-paced environment.

The role offers a competitive salary with strong bonus potential, personal growth opportunities, and comprehensive training and support in a people-focused company that values quality and professionalism.

Qualifications

• Proven experience as an Aftersales / Aftersales Manager within a dealership environment
• Strong leadership, organisational, and communication skills
• Commercial awareness with the ability to manage budgets and KPIs effectively
• Full UK driving licence
• Relevant industry qualifications are desirable but not essential

Responsibilities

• Overseeing all Aftersales operations, including service, parts, and workshop teams
• Managing daily workshop performance to meet productivity and efficiency targets
• Driving customer satisfaction and loyalty across all service departments
• Developing staff through training, motivation, and performance management
• Controlling department budgets and ensuring commercial targets are met
• Ensuring compliance with industry standards and company policies
• Maintaining effective communication with team members, customers, and suppliers

Job description

We are currently seeking a highly skilled and experienced Aftersales Manager for a reputable main dealership in Wigan.

The Aftersales Manager role is an excellent opportunity for automotive professionals looking to advance their career within a well-established business that champions employee development and rewards excellence.

If you are passionate about delivering exceptional customer service and leading high-performing teams, this is the position for you.

Benefits of the Aftersales Manager role include:

• Competitive basic salary of up to £40,000 per annum, with a realistic OTE of £55,000 - £60,000 including bonuses
• Opportunities for personal and professional growth within a supportive environment
• Employee savings scheme offering discounts on high street brands
• Access to confidential mental health support through a dedicated motor industry wellness website
• Full training and ongoing support to help you achieve your career goals
• Additional role-specific benefits to enhance your working experience Duties of the Aftersales Manager involve:
• Overseeing all Aftersales operations, including service, parts, and workshop teams
• Managing daily workshop performance to meet productivity and efficiency targets
• Driving customer satisfaction and loyalty across all service departments
• Developing staff through training, motivation, and performance management
• Controlling department budgets and ensuring commercial targets are met
• Ensuring compliance with industry standards and company policies
• Maintaining effective communication with team members, customers, and suppliers
• Requirements for the role:
• Proven experience as an Aftersales / Aftersales Manager within a dealership environment
• Strong leadership, organisational, and communication skills
• Commercial awareness with the ability to manage budgets and KPIs effectively
• Full UK driving licence
• Relevant industry qualifications are desirable but not essential If you are an experienced Aftersales Manager seeking a new challenge in Wigan, don’t miss this opportunity to work with a forward-thinking organisation that values quality and professionalism.