Assistant Aftersales Manager

TieTalent; Greater Manchester; On-site; GBP 36,000; Full time

Job summary

A leading automotive service provider is seeking an Assistant Aftersales Manager in Wigan. The role involves supporting the management of service, parts, and workshop teams, ensuring exceptional client experiences, and driving departmental performance. Ideal candidates have senior aftersales experience, strong leadership skills, and excel in fast-paced environments. Competitive salary and OTE of £36k offered.

Qualifications

• Experience in a Senior Advisor/Supervisor or Assistant Service Manager role is essential.
• Strong leadership and team coordination skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Support the Aftersales Manager in leading the service, parts, and workshop teams.
• Help drive departmental performance in line with business objectives.
• Ensure compliance with health and safety and quality standards.

Skills

Senior Advisor/Supervisor experience

Client service focus

Leadership skills

Ability to multitask

Tools

Keyloop

RTC

Job description

Overview

Are you a results driven aftersales professional? Our client is looking for an Assistant Aftersales Manager to join their busy site in Wigan.

Salary: flexible basic depending on experience, OTE of £36k

Key Responsibilities

• Support the Aftersales Manager in leading the service, parts, and workshop teams
• Maintain a strong focus on delivering an exceptional client experience throughout the aftersales journey
• Help drive departmental performance in line with business objectives and manufacturer standards
• Assist in monitoring and improving operational efficiency, profitability, and team performance
• Contribute to client retention and satisfaction initiatives
• Ensure compliance with health and safety, quality, and franchise brand requirements

About You / Qualifications

• Experience in a Senior Advisor/Supervisor or Assistant Service Manager role is essential
• Knowledge of Keyloop and RTC would be a benefit
• Strong leadership and team coordination skills
• A clear focus on delivering outstanding client service
• Ability to multitask and thrive in a fast-paced environment
• Excellent communication and interpersonal skills

Next steps

If you're ambitious and experienced in a senior aftersales role, we want to hear from you. Apply today with an up to date CV!