Aftersales Manager

Perfect Placement UK Ltd; Wigan; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

OTE bonuses

Growth opportunities

Discounts

Job summary

Perfect Placement UK Ltd in Wigan is seeking an experienced Aftersales Manager to lead service, parts and workshop teams at a busy main dealership. You will drive efficiency, quality of service and customer satisfaction while mentoring staff to maximise performance.

This role offers a competitive salary up to £40,000 with realistic OTE £55,000–£60,000, plus ongoing training and a supportive environment that rewards excellence and professional development.

Qualifications

• Proven Aftersales/aftersales manager experience in a dealership.
• Strong leadership, organisational and communication skills.
• Commercial awareness with budget and KPI management.
• Full UK driving licence.
• Relevant industry qualifications desirable but not essential.

Responsibilities

• Overseeing all Aftersales operations, including service, parts, and workshop teams.
• Managing daily workshop performance to meet productivity and efficiency targets.
• Driving customer satisfaction and loyalty across all service departments.
• Developing staff through training, motivation, and performance management.
• Controlling department budgets and ensuring commercial targets are met.
• Ensuring compliance with industry standards and company policies.
• Maintaining effective communication with team members, customers, and suppliers.

Skills

Aftersales management

Leadership

Budget management

KPIs

Communication

Job description

We are currently seeking a highly skilled and experienced Aftersales Manager for a reputable main dealership in Wigan. The Aftersales Manager role is an excellent opportunity for automotive professionals looking to advance their career within a well-established business that champions employee development and rewards excellence. If you are passionate about delivering exceptional customer service and leading high-performing teams, this is the position for you.

Benefits

• Competitive basic salary of up to £40,000 per annum, with a realistic OTE of £55,000 - £60,000 including bonuses
• Opportunities for personal and professional growth within a supportive environment
• Employee savings scheme offering discounts on high street brands
• Access to confidential mental health support through a dedicated motor industry wellness website
• Full training and ongoing support to help you achieve your career goals
• Additional role‑specific benefits to enhance your working experience

Duties and responsibilities

• Overseeing all Aftersales operations, including service, parts, and workshop teams
• Managing daily workshop performance to meet productivity and efficiency targets
• Driving customer satisfaction and loyalty across all service departments
• Developing staff through training, motivation, and performance management
• Controlling department budgets and ensuring commercial targets are met
• Ensuring compliance with industry standards and company policies
• Maintaining effective communication with team members, customers, and suppliers

Requirements

• Proven experience as an Aftersales / Aftersales Manager within a dealership environment
• Strong leadership, organisational, and communication skills
• Commercial awareness with the ability to manage budgets and KPIs effectively
• Full UK driving licence
• Relevant industry qualifications are desirable but not essential

If you are an experienced Aftersales Manager seeking a new challenge in Wigan, don't miss this opportunity to work with a forward-thinking organisation that values quality and professionalism.