Adult & Paediatric Crisis Worker-Staffs - Bank

Mountain Healthcare Ltd; Stoke-on-Trent; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A leading healthcare provider in the UK seeks an Adult & Paediatric Crisis Worker to provide essential support to victims of sexual assault. In this pivotal role, you will advocate for patients and assist in care processes during sensitive situations. This position operates on a zero-hours contract, requiring flexibility to cover predominantly out-of-hours shifts. Candidates must demonstrate compassion and the ability to handle possibly distressing circumstances, ensuring a patient-centered service.

Qualifications

• Empathy and commitment to patient-centered care.
• Ability to assist with forensic evidence collection.
• Experience working within healthcare environments preferred.

Responsibilities

• Provide critical support to victims of sexual assault.
• Assist in the administration process for patients and families.
• Liaise with other agencies for patient management.

Skills

Compassionate support

Telephone information provision

Advocacy

Job description

Adult & Paediatric Crisis Worker-Staffs - Bank

Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation?

This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.

Main duties of the job

Paediatric & Adult Administrator/Crisis Worker

This role will include:

• providing telephone information and support.
• assisting in the administration and management process of an adult or child and their family visiting the Centre including preparing the patient and assisting in the collection of forensic evidence.
• supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family, and ensuring a patient-centered service.
• ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning).
• assisting patients and liaising with other agencies regarding the management of historic cases.

As an organisation that 'does the right thing', we believe you will be empowered to make a difference.

Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks.

This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.

About us

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK.

A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.

Job responsibilities

The role of Adult & Paediatric Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required.

Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.

Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape.

Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.

For this role, you will work as part of a team of Crisis Workers on a zero-hours contract who will help cover the service (predominantly) out of office hours, including nights and weekends.